Heaton Chapel railway station serves the Heaton Chapel and Heaton Moor districts of Stockport with regular Northern trains operating on the Crewe-Manchester Line, the Stafford-Manchester Line, the Buxton Line and the Mid-Cheshire Line. Five trains from Heaton Chapel operate per hour from Crewe, Chester, Hazel Grove, Stoke-on-Trent and Alderley Edge northbound for Manchester Piccadilly. Southbound services from Manchester Piccadilly return to each of these locations hourly as well. Additional Preston and Blackpool North services run in peak times, as do Crewe and Buxton services. During evenings and on Sundays, trains operate twice per hour to Manchester and once per hour to Crewe and Buxton.
Facilities at Heaton Chapel are simple. Both platforms have basic waiting shelters and bench seating, as well as cycle storage for passengers wishing to stow their bicycles before commencing travel. The ticket hall is staffed until early afternoon — for ticket provisions outside of this time, passengers should use the self-service ticket machines. There's step-free access to both platforms.
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