Station details & facilities
- Ticket Machine :
- Staff help available :
Ticket Office opening hours :
Day Opening Hours Weekdays 06:00 - 17:00 Saturday 07:00 - 14:00 Sunday Closed
- Telephones :
- Telephones type : Coins and cards
Staff Help Notes :
Please note that staff help is only available when the ticket office is open.
To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met.
Customer Service Notes :
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Great Malvern is accredited by the Secure Station Scheme**
- Customer help points :
- CCTV :
- Toilets available :
- Wifi notes : Find WiFi Hotspots around Great Malvern station
Carpark opening hours :
Day Opening Hours Weekdays Open 24 hours Saturday Open 24 hours Sunday Open 24 hours
- Carpark name : Station Car Park
- Carpark operator : Meteor Parking Ltd
- Car parking spaces : 122
- Cycle storage spaces : 14
- Cycle storage CCTV :
- Step-free access : Whole station
Step-free access notes :
Level access to Birmingham platform and booking hall - also level via side gate. Step-free access to Hereford platform (platform 2) via slope. Access between platforms via subway with 23 steps down and up or step-free route via street - long distance including pavement. Handrail on one side only for part of subway. No handrail on ramp leading to Hereford platform. Small car parks on both sides of station. Additional side gate to Hereford platform.
- Ramps for train access :
- Induction Loop :
- Accessible taxis : unknown
Accessible taxis notes :
Accessible taxis are not available