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The third busiest station in Scotland, Glasgow Queen Street was opened in 1842 by the Edinburgh and Glasgow Railway, and the Edinburgh Shuttle remains one of the main services operating out of the station, with up to eight trains an hour. Other trains calling at the station include those to Glasgow’s northern towns and suburbs, and Glasgow Queen Street is also the terminus for services to the north of Scotland, such as Oban, Aberdeen and Inverness. Travellers leave Glasgow Queen Street station and emerge onto George Square, the de facto centre of the city. To the west of the station are the many venues that make up the theatre district, as well as the shopping precinct of Sauchiehall Street. Buchanan Street, with its own collection of shops and restaurants, runs south from the station. Glasgow Queen Street is also the closest station to Glasgow Caledonian University and the University of Strathclyde.

Station details & facilities

Ticket Office opening hours:
DayOpening Hours
Weekdays05:10 - 23:55
Saturday 05:10 - 23:55
Sunday 07:10 - 23:55
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelFull time
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageAvailable
Lost PropertyAvailable
Shops noteNews agent Pharmacy Passport Photo Booth
Telephone typesCoins and cards
Station BuffetAvailable
Station Buffet notes
Coffee shop Coffee kiosk Cold drinks vending machine Public House/Bar
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Information Systems
  • Announcements
  • Arrival screens
  • Departure screens
Baby changeAvailable
WiFi notes

Find WiFi Hotspots around Glasgow Queen Street station

Web kioskUnavailable
Customer Service notes
Customer help pointsAvailable
Carpark nameStation Car Park
Car parking spaces76
Cycle storageAvailable
Cycle storage spaces20
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
additional cycle parking located on Dundas St
Step-free accessWhole station
Step-free access notes

Level access to the high level. Lift access to low level platforms 8 and 9 is located on platform 7. There is RNIB REACT guidance system which is an audible direction system for the visually impaired customers. A fob is required to activate the system.

Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterAvailable

Between Monday and Friday, First Class Lounge facilities are available at The Millennium Hotel, next to the station.

Tickets Accepted

First Business Class only


Fax, telephone


Complimentary tea, coffee or mineral water





Concessions for Standard Class sleeper customers


Glasgow Queen Street is split into two levels, with platforms 1 to 7 on the high level and accessed from the main concourse through ticket barriers. These platforms are the terminus for the Edinburgh shuttle and trains to northern Scotland. Platforms 8 and 9 on the lower level (with lifts for step-free access) are used for local commuter services. The station concourse contains numerous shops as well as the ticket office, toilets and waiting room.

Departures and arrivals from Glasgow Queen Street

Want to check the latest departures and arrivals into Glasgow Queen Street station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to SpringburnScotRail22:369On time
to BallochScotRail22:408On time
to Edinburgh (Waverley)ScotRail22:457On time
to Helensburgh CentralScotRail22:478On time
to AlloaScotRail22:501On time
Arriving fromTrainTimePlatformStatus
from BallochScotRail22:359On time
from SpringburnScotRail22:388On time
from Edinburgh (Waverley)ScotRail22:417Late
from Edinburgh (Waverley)ScotRail22:438On time
from AlloaScotRail22:472Late
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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