Erdington train station serves the Erdington area of Birmingham with regular service on the Redditch-Birmingham New Street-Lichfield Cross-City Line. West Midlands Trains operate the Cross-City branded services with regular frequency. Six trains from Erdington depart each hour, Mondays through Saturdays and every thirty minutes on Sundays. These trains run in each direction. Typical journey time from Erdington to Birmingham New Street is approximately 12 minutes.
The booking hall at Erdington train station is staffed from early morning until mid-evening daily throughout the week, and late afternoon on Sundays. Passengers may purchase their tickets from the self-service ticket machines present at the station. Waiting shelters with bench seating and customer help points are available on both platforms. Train running information is displayed via digital departure and arrival screens, as well as automated announcements. Step-free access is available to both platforms via long ramps (75m to Lichfield-bound platform 1, 50m to Birmingham-bound platform 2).
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