An island platform serving the town of Dumbarton, Dumbarton East sees frequent service on the North Clyde Line. There are six departures per hour; westbound trains from Dumbarton East run to Balloch and Helensburgh Central with two services terminating at Dumbarton Central. Eastbound trains run to Cumbernauld via Clydebank, Airdrie via Singer and Edinburgh Waverly. On Sundays, two trains from Dumbarton East run each hour to Edinburgh and Glasgow Central respectively; eastbound trains continue onward to Larkhall and Motherwell via Whifflet and westbound trains continue to Balloch and Helensburgh.
Facilities at Dumbarton East include cycle stands, a carpark, and payphones. Customers may purchase tickets from the self-service ticket machines or use smartcard validation at Dumbarton East. Train running information is provided by customer help points, departure screens, and automated announcements. A waiting shelter with bench seating is available at the centre of the island platform. Step-free access is not available at this station.
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