Located in Birmingham’s Duddeston area, Duddeston Railway Station is served regularly with frequent West Midlands Trains operations via the Redditch-Birmingham New Street-Lichfield Cross-City Line and the Walsall Line. Two services in each direction run on an hourly basis; on the Cross-City line, trains from Duddeston depart between Four Oaks and Redditch or Longbridge, calling at all stations. On the Walsall Line, trains from Duddeston run between Walsall and Birmingham New Street. Three Birmingham-bound trains daily continue to Liverpool Lime Street.
Duddeston Railway Station facilities include a staffed ticket office open during morning weekday hours. At all other times, tickets must be purchased from the self-service machines available at the station. Help points, departure screens, and automated announcements maintain train running information. Level access is available to booking hall; the island platform is accessible via lift or stairs. A waiting shelter is provided for customer use at the centre of the platform.
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