|Staffing level||The staff is available at all times.|
|Shops note||Spar supermarket|
|Telephone types||Cards and coins|
|Station Buffet notes|
Within SPAR retail shop, usage charge may apply.
|Bureau de Change||Unavailable|
|Tourist Information Office||Unavailable|
|Nearest station with more facilities|
Step free Category A station - This station has step free access to all platforms via lifts. Platform 1 can be accessed via ramp to the front of the station.
|Toilets notes||The Ladies and Gentleman's toilets are located on Platform 2. The accessible toilet is located on Platform 3. National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.|
Connect to "GWR Free Station WiFi".
|Staff Help notes|
Meeting point: Ticket office.
|Customer Service notes|
Please visit https://www.railhelp.co.uk/gwr/ for GWR Help & Support. Or contact our social media team @gwrhelp.
|Customer help points||Available|
|Carpark name||Station Car Park|
|Carpark operator||APCOA Parking (UK) Limited|
|Car parking spaces||2895|
|Cycle storage spaces||182|
|Sheltered cycle storage||Available|
|Cycle storage CCTV||Available|
|Cycle storage notes|
|Cycle storage notes||Compound|
|Step-free access||Step free access is available throughout the whole station.|
|Ramps for train access||Available|
|Accessible ticket machines||Available|
|Accessible Booking Office counter||Unavailable|
|Accessible taxis||Accessible taxis are available at this station, please see below for more information|
|Accessible taxis notes|
|from London Paddington||Great Western Railway||21:22||2||Late|
|from London Paddington||Great Western Railway||21:23||5||On time|
|from London Paddington||Great Western Railway||21:38||1||On time|
|from London Paddington||Great Western Railway||21:39||5||On time|
|from London Paddington||Great Western Railway||21:48||4||On time|