Avanti West Coast
London North Eastern Railway

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If ever there was a town that owed its existence to the railway, it’s Crewe. In the late 1830s, the Grand Junction Railway company chose the location to establish its main engineering works and opened the railway station at the junction of several lines in 1837. The town itself was not planned out until 1843 when it was needed to accommodate the growing number of workers serving the increasingly busy works and station. So, it is said, the town was named after the station and not the other way around. Today Crewe station is one of the largest stations in the northwest and a major interchange on the West Coast Main Line, where six routes converge. It has 12 platforms, and during the day around 23 trains pass through every hour, many connecting directly to major cities across England, Wales and Scotland.

Station details & facilities

Ticket Office opening hours:
  • Monday to Friday open from 05:30:00 until 19:00:00
  • Saturday open from 05:30:00 until 19:00:00
  • Sunday open from 08:10:00 until 19:00:00
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelThe staff is available at all times.
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
Left Luggage Websitehttps://www.nationalrail.co.uk/
Lost PropertyAvailable
Lost Property Websitehttps://www.nationalrail.co.uk/
ShopsAvailable
PostboxAvailable
TelephonesAvailable
Telephone typesCards and coins
Station BuffetAvailable
ATMAvailable
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Nearest station with more facilities
lifts to platforms
ToiletsAvailable
Toilets notesThe National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key.
ShowersUnavailable
Baby changeAvailable
WiFiUnavailable
WiFi notes
Web kioskUnavailable
Customer Service notes
Customers are encouraged to approach a member of station staff with any customer information enquiry.
Customer help pointsAvailable
CCTVAvailable
Carpark namePedley Street (Car Park 1)
Carpark operatorAvanti West Coast
Car parking spaces525
Cycle storageAvailable
Cycle storage spaces186
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
all platforms
Cycle storage notesThere are stands available.
Step-free accessStep free access is available throughout the whole station.
Ramps for train accessAvailable
WheelchairsAvailable
Induction LoopAvailable
Accessible ticket machinesUnavailable
Accessible Booking Office counterUnavailable
Accessible taxisAccessible taxis are available at this station, please see below for more information
Accessible taxis notes

Crewe station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:

Opening Hours
  • Monday to Friday open from 05:30:00 until 19:00:00
  • Saturday open from 08:00:00 until 18:00:00
  • Sunday open from 08:30:00 until 18:00:00
Location On the concourse above platform 5. To enter the First Class lounge, just show your valid Avanti West Coast ticket (either Avanti West Coast Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line.
Access to all 12 platforms at Crewe station is through the ticket hall and down either stairs or lifts. There is an additional pedestrian bridge at the far end of the platforms, which provides step access only. You’ll find cafes and newsagents in the ticket hall and on platforms 5 and 6. Immediately outside the entrance is a taxi rank, drop-off point and some accessible parking spaces. Cycle racks are available on platforms 5, 6, 11 and 12.

Departures and arrivals from Crewe

Want to check the latest departures and arrivals into Crewe station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to HolyheadCrossCountry09:055On time
to HolyheadAvanti West Coast09:135On time
to HolyheadWest Midlands Trains09:201On time
to HolyheadTransport for Wales09:21Scheduled
to HolyheadTransport for Wales09:259On time
Arriving fromTrainTimePlatformStatus
from Birmingham New StreetAvanti West Coast09:115On time
from Birmingham New StreetTransport for Wales09:13Scheduled
from Birmingham New StreetTransport for Wales09:229On time
from Birmingham New StreetWest Midlands Trains09:297On time
from Birmingham New StreetAvanti West Coast09:376On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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