Station details & facilities
- Ticket Machine :
- Staff help available :
Ticket Office opening hours :
Day Opening Hours Weekdays 06:00 - 20:00 Saturday 07:00 - 20:00 Sunday 09:15 - 18:00
- Telephones :
- Telephones type : Coins and cards
Staff Help Notes :
Please note that staff help is only available when the ticket office is open.
To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met.
Customer Service Notes :
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
- Customer help points :
- CCTV :
- Wifi notes : Find WiFi Hotspots around Cradley Heath station
Carpark opening hours :
Day Opening Hours Weekdays Open 24 hours Saturday Open 24 hours Sunday Open 24 hours
- Carpark name : Station Car Park
- Carpark operator : Network West Midlands
- Car parking spaces : 243
- Cycle storage available :
- Cycle storage spaces : 18
- Cycle storage CCTV :
- Step-free access : Whole station
Step-free access notes :
Level access to Booking Hall and Birmingham platform. Also step-free side gate. Step free entrance to Kidderminster platform via ramp. Access between platforms from Birmingham side via footbridge with 28 steps up and 30 down. Alternative step-free route between platforms via pavement and level crossing with narrow pavement - 110m.
- Ramps for train access :
- Induction Loop :
- Accessible Booking Office counter :
- Accessible taxis : unknown
Accessible taxis notes :
Accessible taxis are not available