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Conwy, an ancient walled town in Wales, almost lost its historic station for good. It first opened in 1848, but was closed down in 1966 - over two decades passed before it came back to life, with a 1987 reopening that updated its original Anglicised spelling (Conway) to Welsh (Conwy). Today the station operates a varying service in each direction, with trains heading for Rhyl from platform 1 taking approximately twenty-five minutes, and services to Holyhead from platform 2 taking around an hour. The town's walls are one of its key attractions. They were built between 1283 and 1289, on the instruction of Edward I of England, and they still stand today - along with the equally popular Conwy Castle, which was built at the same time. It's less then five minutes' walk from the station, on the banks of the River Conwy. Other historic sights include the great Bodysgallen Hall, a manor house to the north of town.

Station details & facilities

Ticket Office opening hours: There is no ticket office at Conwy station, ticket machines are available to purchase or collect tickets from. You can also buy tickets in advance online here.
Ticket MachineUnavailable
Staff helpAvailable
Staffing levelThere is no staff at the station.
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionUnavailable
Left LuggageUnavailable
Left Luggage Websitehttps://www.nationalrail.co.uk/
Lost PropertyAvailable
Lost Property phone number03333 211 202
Lost Property Websitehttps://www.nationalrail.co.uk/
Telephone typesCards and coins
Station BuffetUnavailable
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Nearest station with more facilities
Platform 1 (to Chester) is accessible to wheelchair users from the car park however there is a steep slope down to the entrance. Platform 2 (to Holyhead) is accessible to wheelchair users.
Baby changeUnavailable
WiFi notes
Find WiFi Hotspots around Conwy station.
Web kioskUnavailable
Staff Help notes
Assistance is provided by the Conductor on the train.
Customer Service notes
Contact our Customer Relations team directly at https://tfwrail.wales/contact-us
Customer help pointsAvailable
Carpark operatorConwy County Borough
Car parking spaces25
Cycle storageUnavailable
Sheltered cycle storageUnavailable
Cycle storage CCTVUnavailable
Step-free accessStep free access is available throughout the whole station.
Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesUnavailable
Accessible Booking Office counterUnavailable
Accessible taxisAccessible taxis are available at this station, please see below for more information
Accessible taxis notes

Conwy station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

There is no First Class lounge at this station.
Conwy is entirely unstaffed and has no ticket facilities. The station can be accessed via pedestrian entrances on Rose Hill Street and Rosemary Lane, as well as via a passenger drop off on the opposite side of the station. Both platforms are almost identical in layout, with bench seating, a customer help point and a shelter. For Conwy Castle, turn right out of the station forecourt.

Departures and arrivals from Conwy

Want to check the latest departures and arrivals into Conwy station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to Birmingham InternationalTransport for Wales10:201On time
to Birmingham InternationalTransport for Wales12:242On time
to Birmingham InternationalTransport for Wales12:401On time
to Birmingham InternationalTransport for Wales14:242On time
to Birmingham InternationalTransport for Wales14:261On time
Arriving fromTrainTimePlatformStatus
from HolyheadTransport for Wales10:201On time
from HolyheadTransport for Wales12:242On time
from HolyheadTransport for Wales12:391On time
from HolyheadTransport for Wales14:242On time
from HolyheadTransport for Wales14:251On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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