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London North Eastern Railway

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Trains to Cheltenham Spa station swing through the glorious Gloucestershire countryside and arrive the rather grand white building that came to the town in 1840. The station now sits on the Bristol-to-Birmingham Main Line, approximately one mile from Cheltenham town centre, and runs regular passenger services throughout the UK: Exeter St Davids in the south, Manchester Piccadilly in the north, an hour and a half to Cardiff in the west, and two hours and ten minutes to London Paddington to the east. Service D buses go from the station's main entrance, taking arrivals both to Cheltenham's main shopping and leisure districts, ten minutes away, and the lauded steeplechase Cheltenham Racecourse, a 40-minute bus journey away. The area immediately surrounding the station, however, is vibrant in its own right. Both Gloucester Road and Queen's Road are home to several bars, cafes and restaurants.

Station details & facilities

Ticket Office opening hours:
  • Monday to Friday open from 05:45:00 until 20:15:00
  • Saturday open from 05:45:00 until 19:15:00
  • Sunday open from 09:00:00 until 20:15:00
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelThe staff is available at all times.
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
Left Luggage Websitehttps://www.nationalrail.co.uk/
Lost PropertyAvailable
Lost Property Websitehttps://www.nationalrail.co.uk/
ShopsUnavailable
PostboxUnavailable
TelephonesAvailable
Telephone typesCards and coins
Station BuffetAvailable
ATMUnavailable
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Nearest station with more facilities
Step free Category B2 station - step free access available to both platforms via steep ramps to each platform.
ToiletsAvailable
Toilets notesThe toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
ShowersUnavailable
Baby changeAvailable
WiFiAvailable
WiFi notes
Connect to "GWR Free Station WiFi".
Web kioskUnavailable
Staff Help notes
Meeting point: Customer assist office.
Customer Service notes
Please visit https://www.railhelp.co.uk/gwr/ for GWR Help & Support. Or contact our social media team @gwrhelp.
Customer help pointsAvailable
CCTVAvailable
Carpark nameStation Car Park
Carpark operatorAPCOA Parking (UK) Limited
Car parking spaces178
Cycle storageAvailable
Cycle storage spaces134
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
Platform 1 and car park
Cycle storage notesThere are stands available.
Ramps for train accessAvailable
WheelchairsAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterUnavailable
Accessible taxisAccessible taxis are available at this station, please see below for more information
Accessible taxis notes

Cheltenham Spa station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:

There is no First Class lounge at this station.

The station buildings at Cheltenham Spa have a small ticket kiosk, ticket machines and accessible toilet facilities. From the car park on Queen's Road, the main station concourse leads to platform 1 with male and female toilets, bench seating, a waiting room and a small cafe and shop. A bridge leads across to platform 2, where additional waiting areas can be found along with customer help points and ample bike storage.

Departures and arrivals from Cheltenham Spa

Want to check the latest departures and arrivals into Cheltenham Spa station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to Cardiff CentralTransport for Wales08:46Scheduled
to Cardiff CentralCrossCountry08:521On time
to Cardiff CentralCrossCountry08:592On time
to Cardiff CentralGreat Western Railway08:591On time
to Cardiff CentralCrossCountry09:152On time
Arriving fromTrainTimePlatformStatus
from NottinghamGreat Western Railway08:332Late
from NottinghamCrossCountry08:501On time
from NottinghamGreat Western Railway08:522On time
from NottinghamCrossCountry08:572On time
from NottinghamCrossCountry09:142On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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