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London North Eastern Railway

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Cardiff Bay station opened in 1840 to link Butetown (Cardiff Docks) with the city centre. Today trains to Cardiff Bay travel along the Butetown Branch Line, a shuttle service every twelve minutes from Cardiff Queen Street. The industry that had turned Cardiff into one of Britain's greatest ports had declined by the end of WW2, as did the area around the station, but the regeneration of the past two decades has transformed Cardiff Bay beyond recognition. Within walking distance of the station is the Wales Millennium Centre, home to the national orchestra, opera, dance, theatre and literature companies. Across the street is the Senedd - the Welsh National Assembly building - and the Mermaid Quay waterfront shopping centre. The Butetown History and Arts Centre is just south of the station, and houses exhibitions relating to the history of the docks and the area around them.

Station details & facilities

Ticket Office opening hours: There is no ticket office at Cardiff Bay station, ticket machines are available to purchase or collect tickets from. You can also buy tickets in advance online here.
Ticket MachineAvailable
Staff helpAvailable
Staffing levelThere is no staff at the station.
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
Left Luggage Websitehttps://www.nationalrail.co.uk/
Lost PropertyAvailable
Lost Property phone number03333 211 202
Lost Property Websitehttps://www.nationalrail.co.uk/
Telephone typesCards and coins
Station BuffetUnavailable
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Baby changeUnavailable
WiFi notes
Find WiFi Hotspots around Cardiff Bay station.
Web kioskUnavailable
Staff Help notes
No platform staff available. Assistance is provided by the Conductor on the train.
Customer Service notes
Contact our Customer Relations team directly at https://tfwrail.wales/contact-us
Customer help pointsUnavailable
Cycle storageAvailable
Cycle storage spaces10
Sheltered cycle storageUnavailable
Cycle storage CCTVAvailable
Cycle storage notesThere are stands available.
Step-free accessStep free access is available throughout the whole station.
Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterUnavailable
Accessible taxisAccessible taxis are available at this station, please see below for more information
Accessible taxis notes

Cardiff Bay station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

There is no First Class lounge at this station.
Cardiff Bay station is unstaffed - there are ticket machines - and has a single platform. The listed station buildings are currently not in use. The shuttle service to Cardiff Queen Street leaves every twelve minutes between 06:30 and 23:30 (Monday to Saturday) with a reduced service on Sundays (11:00 to 16:30). There are bicycle stands outside the station, and bus stops outside on Bute Street and Lloyd George Avenue.

Departures and arrivals from Cardiff Bay

Want to check the latest departures and arrivals into Cardiff Bay station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to CorytonTransport for Wales10:20On time
to CorytonTransport for Wales10:50On time
to CorytonTransport for Wales11:20On time
to CorytonTransport for Wales11:50On time
to CorytonTransport for Wales12:20On time
Arriving fromTrainTimePlatformStatus
from CorytonTransport for Wales10:04On time
from CorytonTransport for Wales10:34On time
from CorytonTransport for Wales11:04On time
from CorytonTransport for Wales11:34On time
from CorytonTransport for Wales12:04On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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