Station details & facilities
The station's ticket office is on Bournville Lane and has two staffed desks plus ticket machines. Outside, a ramp and steps to the right lead up to platform 1 (towards Birmingham and Lichfield), and a subway straight ahead leads to platform 2 (towards Redditch and Longbridge). Both routes have steps, but for step-free access, use the entrances either side of the railway bridge on Mary Vale Road, one block south. For Cadbury World, exit through the ticket hall.
- Ticket Machine :
- Staff help available :
Ticket Office opening hours :
Day Opening Hours Weekdays 06:00 - 20:00 Saturday 08:00 - 20:00 Sunday 09:00 - 16:00
- Oyster Prepay : False
- Oyster topup : False
- Oyster validator : False
- Postbox : False
- Telephones :
- Telephones type : Coins and cards
Staff Help Notes :
Please note that staff help is only available when the ticket office is open.
To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met.
Customer Service Notes :
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
** Bournvilleÿis accredited by the Secure Station Scheme**
- Customer help points :
- CCTV :
- Wifi available : False
- Wifi notes : Find WiFi Hotspots around Bournville station
- Web kiosk : False
- Car parking spaces : 0
- Cycle storage available :
- Cycle storage spaces : 16
- Sheltered cycle storage :
- Cycle storage CCTV : False
- Step-free access : Part of station
Step-free access notes :
Level access to Booking Hall, then 24 steps and a ramp to Platform 1 (trains to Birmingham). 39 steps to Platform 2. Additional entrance from overbridge to Platform 2 - step-free via ramp. Additional entrance from overbridge to Platform 1 - step-free via ramp. Step free route between platforms is 165m.
- Ramps for train access :
- Wheelchairs available : False
- Induction Loop :
- Accessible ticket machines :
- Accessible Booking Office counter : False
- Accessible taxis : unknown
Accessible taxis notes :
Accessible taxis are not available