|Weekdays||06:00 - 20:00|
|Saturday||07:00 - 19:00|
|Sunday||08:00 - 17:00|
|Staffing level||Part time|
|Telephone types||Coins and cards|
|Bureau de Change||Unavailable|
|Tourist Information Office||Unavailable|
|Staff Help notes|
Please note that staff help is only available when the ticket office is open.
To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met.
|Customer Service notes|
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Berkhamsted is accredited by the Secure Station Scheme**
|Customer help points||Available|
|Everyday||Open 24 hours|
|Weekdays||Open 24 hours|
|Saturday||Open 24 hours|
|Sunday||Open 24 hours|
|Carpark name||Station Car Park|
|Carpark operator||Meteor Parking Ltd|
|Car parking spaces||395|
|Cycle storage spaces||98|
|Sheltered cycle storage||Unavailable|
|Cycle storage CCTV||Available|
|Cycle storage notes|
|Step-free access||Whole station|
|Step-free access notes|
Level access to booking hall and subway and to platforms via the lifts.
Alternatively,ÿ22 steps to Platform 1. Ramp then 22 steps or stair lift to Platform 3 (staff assistance only) and 2 steps or ramp to Platform 2. 24 steps to Platform 4, or step free via street and car park, and then via ramp. Step free route between Platforms 2 and 3 and Platform 4 is 150m. 16 steps down from car park to subway entrance via direct route.
|Ramps for train access||Available|
|Accessible ticket machines||Available|
|Accessible Booking Office counter||Unavailable|
|Accessible taxis notes|
Accessible taxis are available