Benfleet station is on the London, Tilbury and Southend line, which runs between London Fenchurch Street and Shoeburyness on the Essex coast. There are usually six trains per hour heading west to Fenchurch Street and six heading east towards Shoeburyness, with more at peak times. The typical journey time to the capital is around 40 to 45 minutes and to Southend Central it's about 15 minutes. For local shops, South Benfleet High Road is about 15 minutes' walk from the station or seven minutes by bus.
Benfleet station is right on East Haven Creek, one of a collection of waterways which separates Canvey Island in the Thames Estuary from the mainland of south Essex. The station opened in 1855, contributing to the development of Canvey Island during Victorian times into a popular seaside resort for day-trippers and holiday makers from London. Further seafront development took place in the 1930s and the modernist Labworth Cafe survives from that time.