Trains travelling into Basildon station do so on the London, Tilbury and Southend Line. The line itself was inaugurated in the 1850s, but Basildon station is one of British Rail's more recent endeavours, having only opened in 1974. In 2013,enhanced lighting, non-slip floors and a lick of paint welcomed the swathes of commuters on their way to the capital. On weekdays fast trains run to Fenchurch Street and the Southend Coast at a rate of four per hour. Basildon made its name as a popular retail hub, and for many years the Eastgate Shopping Centre was the largest shopping centre in Essex, with thousands of people coming from far and wide to revel in the goods on show. Today, it no longer holds that accolade, but along with its rival Westgate Park Shopping Centre, retail therapy is still Basildon's major draw - and the pedestrianised town centre, one of the largest in England, is easily accessed via a subway outside the station. As for those seeking some outdoor fun, the Festival Leisure Park, with a wake-boarding school, bowling alley and cinema, is just a short bus ride away.
|Weekdays||05:15 - 22:00|
|Saturday||05:15 - 21:30|
|Sunday||06:15 - 22:00|
|Staffing level||Full time|
|Shops note||<p>"Station News" in the Booking Hall</p>|
|Telephone types||Coins only|
|Station Buffet notes|
Drinks available at Station News.
|Bureau de Change||Unavailable|
|Tourist Information Office||Unavailable|
|Toilets notes||<p>Located in booking hall </p>|
|Customer Service notes|
Monday - Friday, 08:00 - 20:00
Saturday 09:00 - 16:00
Sunday 09:00 - 16:00
Christmas Day and Boxing Day: CLOSED
0345 744 4422 (option 3, followed by option 3)
|Customer help points||Available|
|Cycle storage spaces||38|
|Sheltered cycle storage||Available|
|Cycle storage CCTV||Available|
|Cycle storage notes|
Outside front of station
|Step-free access||Whole station|
|Step-free access notes|
Step free access is available to both platforms via lifts
|Ramps for train access||Available|
|Accessible ticket machines||Available|
|Accessible Booking Office counter||Available|
|Accessible taxis notes|
Operated by local companies. Pre-booking advised.
The station has one entrance that leads into the refurbished ticket hall with its long ticket counter directly ahead. There are also numerous ticket machines and ATMs. A newsagent and photo booth are on the left as you enter. Through the ticket barrier, you'll find all toilets and step-free access to both platforms via lifts. There are up to 38 cycle racks available outside the station entrance, and they are monitored by CCTV.