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London North Eastern Railway
Great Western Railway

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Trains travelling into Basildon station do so on the London, Tilbury and Southend Line. The line itself was inaugurated in the 1850s, but Basildon station is one of British Rail's more recent endeavours, having only opened in 1974. In 2013,enhanced lighting, non-slip floors and a lick of paint welcomed the swathes of commuters on their way to the capital. On weekdays fast trains run to Fenchurch Street and the Southend Coast at a rate of four per hour. Basildon made its name as a popular retail hub, and for many years the Eastgate Shopping Centre was the largest shopping centre in Essex, with thousands of people coming from far and wide to revel in the goods on show. Today, it no longer holds that accolade, but along with its rival Westgate Park Shopping Centre, retail therapy is still Basildon's major draw - and the pedestrianised town centre, one of the largest in England, is easily accessed via a subway outside the station. As for those seeking some outdoor fun, the Festival Leisure Park, with a wake-boarding school, bowling alley and cinema, is just a short bus ride away.

Station details & facilities

Ticket Office opening hours:
DayOpening Hours
Weekdays05:15 - 22:00
Saturday 05:15 - 21:30
Sunday 06:15 - 22:00
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelFull time
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
Shops note<p>"Station News" in the Booking Hall</p>
Telephone typesCoins only
Station BuffetAvailable
Station Buffet notes

Drinks available at Station News. 

Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Information Systems
  • Announcements
  • Departure screens
Toilets notes<p>Located in booking hall </p>
Baby changeAvailable
WiFi notes
Web kioskUnavailable
Customer Service notes

Monday - Friday, 08:00 - 20:00

Saturday 09:00 - 16:00

Sunday 09:00 - 16:00

Christmas Day and Boxing Day: CLOSED

0345 744 4422 (option 3, followed by option 3)


Customer help pointsAvailable
Cycle storageAvailable
Cycle storage spaces38
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
Outside front of station
Step-free accessWhole station
Step-free access notes

Step free access is available to both platforms via lifts

Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterAvailable
Accessible taxisunknown
Accessible taxis notes

Operated by local companies. Pre-booking advised.

The station has one entrance that leads into the refurbished ticket hall with its long ticket counter directly ahead. There are also numerous ticket machines and ATMs. A newsagent and photo booth are on the left as you enter. Through the ticket barrier, you'll find all toilets and step-free access to both platforms via lifts. There are up to 38 cycle racks available outside the station entrance, and they are monitored by CCTV.

Departures and arrivals from Basildon

Want to check the latest departures and arrivals into Basildon station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to London Fenchurch Streetc2c07:101On time
to Shoeburynessc2c07:122On time
to Shoeburynessc2c07:212On time
to London Fenchurch Streetc2c07:211On time
to London Fenchurch Streetc2c07:341On time
Arriving fromTrainTimePlatformStatus
from Shoeburynessc2c07:101On time
from London Fenchurch Streetc2c07:122On time
from Leigh-on-Seac2c07:201On time
from London Fenchurch Streetc2c07:212On time
from Leigh-on-Seac2c07:331On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in . Subject to availability. Excludes coach.

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