Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Taunton bound platform can only be accessed on the station via a step bridge.
Toilets
Toilets
Available
Toilets notes
The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Showers
Unavailable
Baby change
Available
WiFi
WiFi
Available
WiFi notes
Connect to "GWR Free Station WiFi".
Web kiosk
Unavailable
Staffing and customer service
Staff Help notes
Meeting point: Ticket office.
Customer Service notes
Please visit https://www.railhelp.co.uk/gwr/ for GWR Help & Support. Or contact our social media team @gwrhelp.
Customer help points
Available
CCTV
Available
Parking
Carpark name
Station Car Park
Car parking spaces
120
Bicycle Facilities
Cycle storage
Available
Cycle storage spaces
52
Sheltered cycle storage
Unavailable
Cycle storage CCTV
Available
Cycle storage notes
At the front of the station, platform 1 and 2
Cycle storage notes
There are stands available.
Accessibility
Ramps for train access
Available
Wheelchairs
Available
Induction Loop
Available
Accessible ticket machines
Available
Accessible Booking Office counter
Available
Accessible taxis
Accessible taxis are available at this station, please see below for more information
Accessible taxis notes
Weston-super-Mare station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include: