Trains to The Vaults

Travelling by train to The Vaults is super-simple. The nearest railway station to The Vaults is London Waterloo, which is served by South Western Railway services throughout the day. It's 4 minutes to The Vaults on foot. You'll find The Vaults just behind the station, under the railway line.

The Vaults is home for immersive theatre and alternative arts in London, and full of interesting events around the year for all to enjoy.

Visit The Vaults website for opening information.

Ticket office

Ticket Machine	Available
Staff help	Available
Staffing level	The staff is available at all times.
Oyster Prepay	Unavailable
Oyster topup	Unavailable
Oyster validator	Available
Pre-purchase collection	Available
Travel card zone	London Waterloo is in Zone 1

Luggage

Left Luggage	Available
Left Luggage phone number	020 3468 4553
Left Luggage Website	https://www.southwesternrailway.com/contact-and-help/lost-property

Facilities

Shops	Available
Shops note	Kiosk, News agent, Wide range of shops, Mini supermarket, Pharmacy, Convenience store, High street shops, Passport Photo Booth
Postbox	Available
Telephones	Unavailable
Station Buffet	Available
Station Buffet notes	Coffee shop, Buffet, Coffee kiosk, Cold drinks vending machine, Food vending machine, Public House/Bar, Food outlet (Seating available)
ATM	Available
ATM notes	Located on concourse
Bureau de Change	Available
Tourist Information Office	Unavailable
Nearest station with more facilities	There is level access from all platforms to the main concourse. There is level access to the station via Exits 1 (Station approach), Exit 2 (via lifts to Waterloo Road and level Access to the Jubilee line), Exit 3 (for taxis and Station Reception)

Toilets

Toilets	Available
Toilets notes	Yes, One is on Cab Road and the other is near Platform 20 beside Starbucks. They are both operated by a radar key.
Showers	Unavailable
Baby change	Available

WiFi

WiFi	Available
WiFi notes	http://www.btwifi.com/find/
Web kiosk	Unavailable

Staffing and customer service

Staff Help notes	Staff help is available from the station reception on Cab Road. Disability Assistance can be arranged by contacting South Western Railway on 0800 52 82 100 between 06:00 and 22:00 or by emailing assistedtravel@swrailway.com. It is preferred if Assistance is arranged 24 hours in advance. Monday to Friday 04:30 - 01:05. Saturday 04:30 - 01:50. Sunday 05:30 - 01:05
Customer Service notes	Monday-Saturday 07:00-22:15. Sunday 09:00-20:45. Station Reception.
Customer help points	Available
CCTV	Available

Parking

Carpark name	Station Car Park
Carpark operator	APCOA Parking (UK) Limited
Car parking spaces	27

Bicycle Facilities

Cycle storage	Available
Cycle storage spaces	573
Sheltered cycle storage	Unavailable
Cycle storage CCTV	Available
Cycle storage notes	Cycle storage is now located opposite the main entrance on Cab Road.
Cycle storage notes	There are stands available.

Accessibility

Step-free access	Step free access is available throughout the whole station.
Ramps for train access	Available
Wheelchairs	Available
Induction Loop	Available
Accessible ticket machines	Available
Accessible Booking Office counter	Available
Accessible taxis	Accessible taxis are available at this station, please see below for more information
Accessible taxis notes	London Waterloo station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include: Radio (020 7272 5471) or ComCab (020 7908 0286) or Addison (020 7387 8888).

First Class Lounge

Departures
Arrivals

Departing to	Train	Time	Platform	Status
to Hampton Court	South Western Railway	23:58	2	Early
to Shepperton	South Western Railway	11:42	6	On time
to Basingstoke	South Western Railway	11:42	14	On time
to Haslemere	South Western Railway	11:45	7	On time
to Chessington South	South Western Railway	11:47	3	On time

See more departures from London Waterloo

Arriving from	Train	Time	Platform	Status
from Guildford	South Western Railway	11:40	3	Late
from Basingstoke	South Western Railway	11:41	15	Late
from London Waterloo	South Western Railway	11:48	23	Late
from Weymouth	South Western Railway	11:49	12	Late
from Exeter St Davids	South Western Railway	11:49	9	On time

See more arrivals to London Waterloo

Trains to The Vaults, London

Station details & facilities

Ticket office

Luggage

Facilities

Toilets

WiFi

Staffing and customer service

Parking

Bicycle Facilities

Accessibility

First Class Lounge

Departures and arrivals from London Waterloo

Departures

Arrivals

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