Trains to The Pen Room

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It's simple to reach The Pen Room, in Birmingham , by train. Simply hop on a train to Jewellery Quarter station and then it's just a short walk to the attraction. The Pen Room is full of wonders for all to enjoy – you'll find it jam-packed with a fascinating historic collection and with so much to look at, it's suitable for all ages. For more information about opening times, visit The Pen Room’s website.

Ticket office

Ticket Machine	Available
Staff help	Unavailable
Staffing level	The staff is available at specific times. Please check at the station.
Oyster Prepay	Unavailable
Oyster topup	Unavailable
Oyster validator	Unavailable
Pre-purchase collection	Available

Luggage

Left Luggage	Unavailable
Left Luggage Website	https://www.nationalrail.co.uk/

Facilities

Shops	Unavailable
Postbox	Unavailable
Telephones	Available
Telephone types	Cards and coins
Station Buffet	Unavailable
ATM	Unavailable
Bureau de Change	Unavailable
Tourist Information Office	Unavailable
Nearest station with more facilities	Level access to street from Booking Hall, via automatic doors. Alternative entrance when Booking Hall is closed via hinged door - also level access. 49 steps or lift down to footbridge level. Further 28 steps or lifts down to platform 2 - trains to Snow Hill, or platform 1 - trains to Kidderminster. Level access from platform 2 to Wolverhampton metro platform, and via pedestrian level crossing to Snow Hill Metro platform. 2 lifts from Booking Hall to footbridge and onto platform 1. 1 lift from footbridge to platform 2.

Toilets

Toilets	Available
Toilets notes	The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Showers	Unavailable
Baby change	Unavailable

WiFi

WiFi	Unavailable
WiFi notes	Find WiFi Hotspots around Jewellery Quarter station
Web kiosk	Unavailable

Staffing and customer service

Staff Help notes	This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting Assistance. All of our trains have ramps on board that our conductors are trained to use. We recommend booking Assistance 24 hours in advance for this and all other Assistance requests, (you can book further in advance if you wish). Please contact West Midlands Railway Passenger Assist team on 0800 0248998
Customer Service notes	Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. Jewellery QuarterStation is accredited by the Secure Station Scheme
Customer help points	Available
CCTV	Available

Parking

Bicycle Facilities

Cycle storage	Unavailable
Sheltered cycle storage	Unavailable
Cycle storage CCTV	Available

Accessibility

Step-free access	Step free access is available throughout the whole station.
Ramps for train access	Available
Wheelchairs	Unavailable
Induction Loop	Available
Accessible ticket machines	Available
Accessible Booking Office counter	Unavailable
Accessible taxis	Accessible taxis are available at this station, please see below for more information
Accessible taxis notes	Jewellery Quarter station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators: TOA (0121 427 8888) or A2B (0121 733 3000) or 1st Choice (0121 474 5000).

First Class Lounge

Departures
Arrivals

Departing to	Train	Time	Platform	Status
to Whitlocks End	West Midlands Trains	11:59	2	Late
to Worcester Foregate Street	West Midlands Trains	12:04	1	On time
to Dorridge	West Midlands Trains	12:12	2	On time
to Kidderminster	West Midlands Trains	12:19	1	On time
to Stratford-upon-Avon	West Midlands Trains	12:27	2	On time

See more departures from Jewellery Quarter

Arriving from	Train	Time	Platform	Status
from Kidderminster	West Midlands Trains	11:59	2	Late
from Stratford-upon-Avon	West Midlands Trains	12:04	1	On time
from Worcester Foregate Street	West Midlands Trains	12:12	2	On time
from Whitlocks End	West Midlands Trains	12:19	1	On time
from Kidderminster	West Midlands Trains	12:27	2	On time

See more arrivals to Jewellery Quarter

The Pen Room

Station details & facilities

Ticket office

Luggage

Facilities

Toilets

WiFi

Staffing and customer service

Parking

Bicycle Facilities

Accessibility

First Class Lounge

Departures and arrivals from Jewellery Quarter

Departures

Arrivals

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