Travelling by train to The Pen Museum is super-simple. The nearest railway station to The Pen Museum is Jewellery Quarter, which is served by West Midlands Railway services throughout the day. It's 6 minutes to The Pen Museum on foot. Simply exit the station and walk south down Vyse Street and Frederick Street.

The Pen Museum is full of wonders for all to enjoy. You'll find it jam-packed with a fascinating historic collection and intriguing displays, suitable for all ages.

Visit The Pen Museum website for opening information.

Station details & facilities

Ticket Office opening hours:
DayOpening Hours
Monday Tuesday Wednesday Closed
Friday 16:00 - 18:00
Saturday
  • 11:00 - 13:00
  • 15:00 - 17:00
Sunday Closed
Ticket MachineAvailable
Staff helpAvailable
Staffing levelPart time
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
ShopsUnavailable
PostboxUnavailable
TelephonesAvailable
Telephone typesCoins and cards
Station BuffetUnavailable
ATMUnavailable
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Information Systems
  • Announcements
  • Departure screens
ToiletsUnavailable
ShowersUnavailable
Baby changeUnavailable
WiFiUnavailable
WiFi notes
Web kioskUnavailable
Staff Help notes

Please note that staff help is only available when the ticket office is open.

To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met.

Customer Service notes
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
Customer help pointsAvailable
CCTVAvailable
Cycle storageAvailable
Cycle storage spaces10
Sheltered cycle storageUnavailable
Cycle storage CCTVAvailable
Step-free accessWhole station
Step-free access notes

Level access to street from Booking Hall, via automatic doors. Alternative entrance when Booking Hall is closed via hinged door - also level access. 49 steps or lift down to footbridge level. Further 28 steps or lifts down to platform 2 - trains to Snow Hill, or platform 1 - trains to Kidderminster. Level access from platform 2 to Wolverhampton metro platform, and via pedestrian level crossing to Snow Hill Metro platform. 2 lifts from Booking Hall to footbridge and onto platform 1. 1 lift from footbridge to platform 2.

Ramps for train accessAvailable
WheelchairsUnavailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterUnavailable
Accessible taxisunknown
Accessible taxis notes

Accessible taxis are not available

Departures and arrivals from Jewellery Quarter

Want to check the latest departures and arrivals into Jewellery Quarter station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to Worcester Foregate StreetWest Midlands Trains10:381On time
to Stratford-upon-AvonWest Midlands Trains10:522On time
to KidderminsterWest Midlands Trains10:561On time
to Whitlocks EndWest Midlands Trains11:012On time
to Worcester Foregate StreetWest Midlands Trains11:081On time
Arriving fromTrainTimePlatformStatus
from DorridgeWest Midlands Trains10:381On time
from KidderminsterWest Midlands Trains10:522On time
from Stratford-upon-AvonWest Midlands Trains10:561On time
from Worcester Foregate StreetWest Midlands Trains11:012On time
from Whitlocks EndWest Midlands Trains11:081On time

Europe’s leading train and coach app

We help customers across Europe make more than 172,000 smarter journeys every day.