Trains to Poole Quay

Ongoing disruption between Haywards Heath and Lewes, and between Shenfield and Southend Victoria. Services are affected until further notice. For travel, ticket and refund information, click here.

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Poole Quay is a vibrant waterside area with lots to look at on the water or along the quay.

It's simple to reach Poole Quay, in Poole, by train. Simply hop on a train to Poole station and then it's just an 11-minute walk away.

For more visitor info including opening times, visit Poole Quay’s website.

Ticket office

Ticket Machine	Available
Staff help	Unavailable
Staffing level	The staff is available at specific times. Please check at the station.
Oyster Prepay	Unavailable
Oyster topup	Unavailable
Oyster validator	Unavailable
Pre-purchase collection	Available

Luggage

Left Luggage	Unavailable
Left Luggage Website	https://www.nationalrail.co.uk/
Lost Property	Available
Lost Property Website	https://www.nationalrail.co.uk/

Facilities

Shops	Unavailable
Postbox	Unavailable
Telephones	Available
Telephone types	Cards and coins
Station Buffet	Available
ATM	Available
Bureau de Change	Unavailable
Tourist Information Office	Unavailable
Nearest station with more facilities	Step-free category B Station - There is level access to both sides of the station by ramps. Interchange between platforms is via a ramped underpass at the London end of the platforms.

Toilets

Toilets	Available
Toilets notes	The toilets are located in the Booking Hall and in the Waiting Room on Platform 1. The National key toilets are located in the Main Booking Hall; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Showers	Unavailable
Baby change	Unavailable

WiFi

WiFi	Available
WiFi notes	Find WiFi Hotspots around Poole station
Web kiosk	Unavailable

Staffing and customer service

Customer Service notes	Please contact our Customer Service Centre on 0345 6000 650
Customer help points	Available
CCTV	Available

Parking

Carpark name	Station Car Park
Car parking spaces	146

Bicycle Facilities

Cycle storage	Available
Cycle storage spaces	90
Sheltered cycle storage	Available
Cycle storage CCTV	Unavailable
Cycle storage notes	There are wheel racks available.

Accessibility

Step-free access	Step free access is available throughout the whole station.
Ramps for train access	Available
Wheelchairs	Available
Induction Loop	Available
Accessible ticket machines	Available
Accessible Booking Office counter	Unavailable
Accessible taxis	Accessible taxis are available at this station, please see below for more information
Accessible taxis notes	Poole station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include: Dial (01202 666822) or Poole (01202 666333) or B and W (01202 776777).

First Class Lounge

Departures
Arrivals

Departing to	Train	Time	Platform	Status
to Weymouth	South Western Railway	11:23	2	Late
to London Waterloo	South Western Railway	11:36	1	On time
to Weymouth	South Western Railway	11:42	2	On time
to London Waterloo	South Western Railway	11:54	1	On time
to London Waterloo	South Western Railway	12:02	1	On time

See more departures from Poole

Arriving from	Train	Time	Platform	Status
from London Waterloo	South Western Railway	11:22	2	Late
from London Waterloo	South Western Railway	11:26	2	Late
from London Waterloo	South Western Railway	11:26	2	Late
from Weymouth	South Western Railway	11:34	1	On time
from London Waterloo	South Western Railway	11:41	2	On time

See more arrivals to Poole

Poole Quay

Station details & facilities

Ticket office

Luggage

Facilities

Toilets

WiFi

Staffing and customer service

Parking

Bicycle Facilities

Accessibility

First Class Lounge

Departures and arrivals from Poole

Departures

Arrivals

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