Herne Bay Pier
Playful waterside destination with a carousel, kiddie rides & carnival games, plus shops & eateries.
Station details & facilities
Ticket office
Ticket Office opening hours:
- Monday to Friday open from 06:10:00 until 19:00:00
- Saturday open from 06:10:00 until 19:00:00
- Sunday open from 09:10:00 until 16:00:00
| Ticket Machine | Available |
|---|---|
| Staff help | Unavailable |
| Staffing level | The staff is available at specific times. Please check at the station. |
| Oyster Prepay | Unavailable |
| Oyster topup | Unavailable |
| Oyster validator | Unavailable |
| Pre-purchase collection | Available |
Luggage
| Left Luggage | Unavailable |
|---|---|
| Left Luggage Website | https://www.nationalrail.co.uk/ |
| Lost Property | Available |
| Lost Property phone number | 0345 322 7021 |
| Lost Property Website | https://www.nationalrail.co.uk/ |
Facilities
| Shops | Available |
|---|---|
| Shops note | newspapers |
| Postbox | Available |
| Telephones | Available |
| Telephone types | Cards and coins |
| Station Buffet | Available |
| Station Buffet notes | Coffee shop |
| ATM | Unavailable |
| Bureau de Change | Unavailable |
| Tourist Information Office | Unavailable |
| Nearest station with more facilities | This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services away from London direct from the station entrance. There is no step free access to Platform 1. Only Stepped access via the station subway to platform 1 for services towards London. No step free interchange between platforms. |
Toilets
| Toilets | Available |
|---|---|
| Toilets notes | Platform 2 - Available during staffing hours |
| Showers | Unavailable |
| Baby change | Available |
WiFi
| WiFi | Unavailable |
|---|---|
| WiFi notes | |
| Web kiosk | Unavailable |
Staffing and customer service
| Staff Help notes | *Helpline closed on Christmas Day This station is not continuously staffed please see staffing times for details of when staff Assistance is available. |
|---|---|
| Customer Service notes | 0345 322 7021 |
| Customer help points | Available |
| CCTV | Available |
Parking
| Carpark name | Station Car Park |
|---|---|
| Carpark operator | Saba Park Solutions UK Limited |
| Car parking spaces | 92 |
Bicycle Facilities
| Cycle storage | Available |
|---|---|
| Cycle storage spaces | 30 |
| Sheltered cycle storage | Available |
| Cycle storage CCTV | Unavailable |
| Cycle storage notes | downside platform - London end |
| Cycle storage notes | There are stands available. |
Accessibility
| Step-free access | Step free access is not available at the station. |
|---|---|
| Ramps for train access | Available |
| Wheelchairs | Available |
| Induction Loop | Available |
| Accessible ticket machines | Available |
| Accessible Booking Office counter | Available |
| Accessible taxis | Accessible taxis are available at this station, please see below for more information |
| Accessible taxis notes | Herne Bay station is served by a cab office at the station. Advance booking is available with:
|
First Class Lounge
There is no First Class lounge at this station.
Departures and arrivals from Herne Bay
Want to check the latest departures and arrivals into Herne Bay station? Find live information for the next trains departing and arriving at the station below.
Departures
Arrivals
| Departing to | Train | Time | Platform | Status |
|---|---|---|---|---|
| to London Victoria | Southeastern | 05:09 | 1 | Scheduled |
| to London Victoria | Southeastern | 06:20 | 1 | On time |
| to London St Pancras International | Southeastern | 06:44 | 1 | Scheduled |
| to Ramsgate | Southeastern | 06:45 | 2 | Scheduled |
| to London Victoria | Southeastern | 07:20 | 1 | On time |
See more departures from Herne Bay
| Arriving from | Train | Time | Platform | Status |
|---|---|---|---|---|
| from London Victoria | Southeastern | 01:24 | 2 | On time |
| from Ramsgate | Southeastern | 05:09 | 1 | Scheduled |
| from Ramsgate | Southeastern | 06:20 | 1 | On time |
| from Ramsgate | Southeastern | 06:43 | 1 | Scheduled |
| from Faversham | Southeastern | 06:45 | 2 | Scheduled |
See more arrivals to Herne Bay