Trains to Felixstowe Pier

After a multi-million pound redevelopment, Felixstowe now boasts having Great Britain's newest pier. The project has taken a huge amount of time and planning over several years, but it is finally complete. The new pier sports a Family Entertainment Centre, Boardwalk Bar and more.

Ticket office

Ticket Machine	Available
Staff help	Unavailable
Staffing level	There is no staff at the station.
Oyster Prepay	Unavailable
Oyster topup	Unavailable
Oyster validator	Unavailable
Pre-purchase collection	Available

Luggage

Left Luggage	Unavailable
Left Luggage Website	https://www.nationalrail.co.uk/

Facilities

Shops	Unavailable
Postbox	Unavailable
Telephones	Available
Telephone types	Cards and coins
Station Buffet	Unavailable
ATM	Unavailable
Bureau de Change	Unavailable
Tourist Information Office	Unavailable
Nearest station with more facilities	Single platform station, Step free access to platform from carpark

Toilets

Toilets	Unavailable
Showers	Unavailable
Baby change	Unavailable

WiFi

WiFi	Unavailable
WiFi notes	Find WiFi Hotspots around Felixstowe station.
Web kiosk	Unavailable

Staffing and customer service

Staff Help notes	station unstaffed -Assistance by onboard staff
Customer Service notes	Monday-Saturday 08:00-20:00. Sunday 10:00-20:00. Bank Holidays 09:00-18:00. The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
Customer help points	Available
CCTV	Available

Parking

Bicycle Facilities

Cycle storage	Available
Cycle storage spaces	18
Sheltered cycle storage	Available
Cycle storage CCTV	Unavailable
Cycle storage notes	Cycle stands on platform 1, plus 2 cycle lockers
Cycle storage notes	There are stands available.

Accessibility

Step-free access	Step free access is available throughout the whole station.
Ramps for train access	Available
Wheelchairs	Unavailable
Induction Loop	Available
Accessible ticket machines	Available
Accessible Booking Office counter	Unavailable
Accessible taxis	Accessible taxis are available at this station, please see below for more information
Accessible taxis notes	Felixstowe station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators: Coastal Cars (01394 277777) or Felixstowe (01394 275555) or Aero (01394 670666).

First Class Lounge

Felixstowe Pier

Station details & facilities

Ticket office

Luggage

Facilities

Toilets

WiFi

Staffing and customer service

Parking

Bicycle Facilities

Accessibility

First Class Lounge

Tips to save money when you travel by train to Felixstowe Pier

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