Located in the heart of this historic Scottish city, Edinburgh Zoo is easily reached by train. There are two train stations nearby, Edinburgh Waverley station and Edinburgh Haymarket station, although both are beyond walking distance. From both stations, it's best to take a bus (number 12, 26 or 31) from Edinburgh City Centre to Edinburgh Zoo.

A day at Edinburgh Zoo is a great day out for all the family. Learn all about the animal kingdom and get up close to hundreds of animals from around the world. There are plenty of fun activities, talks and events that everyone will enjoy.

Visit the Edinburgh Zoo official website for opening information.

Station details & facilities

Ticket Office opening hours: Advanced Tickets can only be purchased between 09:30 and 18:30 Monday-Sunday.
DayOpening Hours
Weekdays05:00 - 23:59
Saturday 05:00 - 23:59
Sunday 07:00 - 23:59
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelFull time
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageAvailable
Left Luggage phone number0131 558 3829
Left Luggage Websitehttp://www.left-baggage.co.uk/locations.php
Shops noteWide range of shops Passport Photo Booth
Telephone typesCoins and cards
Station BuffetAvailable
Station Buffet notes
Coffee shop Public House/Bar Food outlet (Seating available)
ATM notes
Located on concourse Located by the ticket office
Bureau de ChangeAvailable
Tourist Information OfficeUnavailable
Information Systems
  • Announcements
  • Arrival screens
  • Departure screens
Baby changeAvailable
Web kioskUnavailable
Staff Help notes

Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse


The Mobility Assistance Room is currently under renovation and is temporarily located upstairs in the Virgin Trains East Coast passenger lounge next to platform 11

Customer Service notes
Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse
Customer help pointsAvailable
Carpark opening hours:
DayOpening Hours
Weekdays04:00 - 00:45
06:00 - 00:45
Carpark nameNew Street: Long Stay
Carpark operatorAPCOA
Car parking spaces617
Cycle storageAvailable
Cycle storage spaces223
Sheltered cycle storageUnavailable
Cycle storage CCTVAvailable
Cycle storage notes

Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).

Cycle storage notesPlease do not leave panniers, bags or trailers attached to bicycles or racks. Panniers, bags or trailers attached to bicycles will be removed and deposited in lost property, a fee may be charged for their return.
Step-free accessWhole station
Step-free access notes

There is step free access to all parts of the station with lifts and escalators giving access to the platforms

Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterAvailable
Accessible taxisunknown
Accessible taxis notes

Accessible taxis can be located on Waverley Bridge (exit 2) please note this includes a steep incline. There is also a temporary taxi rank on Market Street exit 3 which can be accessed by lifts

Opening Hours

Virgin Trains East Coast:

  • Mon-Fri 06:30-21:00
  • Sat 09:00-17:30
  • Sun 09:45-19:00

ScotRail: Lounge facilities on request between the following times

  • Mon-Fri 06:30-21:00
  • Sat 09:00-17:30
  • Sun 09:45-19:00


Virgin Trains East Coast lounge is opposite platform 11, ScotRail lounge is on Platform 14

Tickets Accepted in ScotRail First Class Lounge

All First Class.

Tickets Accepted in Virgin Trains East Coast First Class Lounge

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the Virgin Trains East Coast route
  • Virgin Trains First Class tickets for travel on the West Coast route
  • Any Virgin Trains East Coast First Class packages
  • First Advance (routed VTEC & connections)
  • VTEC First Class Reader Offer (routed VTEC & connections)
  • VTEC First Class Flat Fare (routed VTEC & connections)
  • VTEC Rewards First Class Leisure Single (routed VTEC & connections)
  • VTEC Self-Print First Class Upgrade voucher (routed VTEC& connections)
  • Inclusive Tour Tickets (eg. Superbreak)
  • Weekend First

Restricted tickets
All First Class tickets valid only on other train operators, including Sleepers

Assistance dogs and other well behaved dogs on leads will be permitted in all Virgin Trains East Coast First Class Lounges.


Toilets/Fax/Printer/Meeting rooms, TV, newspapers, screens with updated train information, fax, telephone


Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits





About Edinburgh Zoo

Edinburgh Zoo is one of Scotland’s wildest visitor attractions! It is home to over 1,000 rare and beautiful animals from all around the world including the UK’s only koalas and giant pandas.

Edinburgh Zoo stepped away from the Victorian cage zoo as soon as it opened in 1909 and has gone from strength to strength, making its 80 acres of parkland into a treat both for visitors and residents alike. Possibly the most famous residents are the giant pandas, who, as the only pandas in the UK, have their own Panda Watch, live streaming webcam, for fans keen to see pandas not fall into extinction.

The Koala Territory, Living Links, and Brilliant Birds make up the zoos more popular attractions. And Penguins Rock, the first penguin sanctuary in the UK, opened in 1914 and now the largest outdoor penguin pool in Europe still draws the biggest crowds, especially during the Penguin Parade. One of the zoo's penguins is actually the mascot for the Norwegian King’s Guard. Nils Olav was knighted in a lavish ceremony in 2008 by the King of Norway becoming Sir Nils Olav.

Why not visit some of the animal walkthroughs bringing you closer than ever before to monkeys, lemurs, wallabies, and pelicans. Attend a range of talks from the expert keepers, watch the world-famous penguin parade, and visit the world’s only Knighted penguin, Sir Nils Olav. See animals including the Sumatran tiger in Tiger Tracks up close - featuring a glass viewing tunnel as you come face to face with this beautiful feline. If you prefer the smaller critters you’ll enjoy Edinburgh Zoo's wee beasties attraction, home to several exciting species including reptiles, amphibians, and insects.

Edinburgh Zoo makes for an ideal family day out with many restaurants, picnic spots, and playparks inspired by its very own Penguins Rock and Budongo Trail, ready for you to explore!

Departures and arrivals from Edinburgh

Want to check the latest departures and arrivals into Edinburgh station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to DunblaneScotRail05:1915On time
to AberdeenScotRail05:3016On time
to Glasgow Queen StreetScotRail05:3319On time
to London Kings CrossLondon North Eastern Railway05:405On time
to KirkcaldyScotRail05:4517On time
Arriving fromTrainTimePlatformStatus
from BathgateScotRail06:1316On time
from StirlingLondon North Eastern Railway06:1919On time
from DunblaneScotRail06:2613On time
from North BerwickScotRail06:407On time
from BathgateScotRail06:4616On time

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