Despite dismantling since May 2018, much of the metalwork remains and retains the legal status of a grade-II listed structure. Plans for a partial re-build in 2019 have been made by the pier's owner, Conwy County Borough Council.
Station details & facilities
Ticket office
Ticket Office opening hours:
Monday to Friday open from 06:15:00 until 19:15:00
Saturday open from 06:15:00 until 19:15:00
Sunday open from 11:15:00 until 18:15:00
Ticket Machine
Available
Staff help
Unavailable
Staffing level
The staff is available at specific times. Please check at the station.
Lifts connect both platforms. There is no dropped kerb from the car park to the footpath
Toilets
Toilets
Available
Toilets notes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
Step free access is available throughout the whole station.
Ramps for train access
Available
Wheelchairs
Available
Induction Loop
Available
Accessible ticket machines
Available
Accessible Booking Office counter
Available
Accessible taxis
Accessible taxis are available at this station, please see below for more information
Accessible taxis notes
Colwyn Bay station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators: