Trains to Colchester Castle

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It's simple to reach Colchester Castle, in Colchester, by train. Simply hop on a train to Colchester station and then it's just a short walk to the attraction. Colchester Castle is full of wonders for all to enjoy – you'll find it jam-packed with a fascinating historic collection and with so much to look at, it's suitable for all ages. For more information about opening times, visit Colchester Castle’s website.

Ticket office

Ticket Machine	Available
Staff help	Available
Staffing level	The staff is available at all times.
Oyster Prepay	Unavailable
Oyster topup	Unavailable
Oyster validator	Unavailable
Pre-purchase collection	Available

Luggage

Left Luggage	Unavailable
Left Luggage Website	https://www.nationalrail.co.uk/

Facilities

Shops	Available
Shops note	News agent Dry cleaner Passport Photo Booth
Postbox	Available
Telephones	Available
Telephone types	Cards and coins
Station Buffet	Available
Station Buffet notes	Coffee Shop Coffee kiosk Vending machines
ATM	Available
Bureau de Change	Unavailable
Tourist Information Office	Unavailable
Nearest station with more facilities	Although step free access exists throughout the station, people with restricted mobility are advised to arrive on the London bound side of the station as the lifts are quicker and easier to operate than the chair lift in the Ipswich / Norwich bound ticket hall.

Toilets

Toilets	Available
Toilets notes	The toilets are located on all platforms. The accessible (radar key) toilets are located on Platforms 2 and 4
Showers	Unavailable
Baby change	Available

WiFi

WiFi	Available
WiFi notes	Find WiFi Hotspots around Colchester station.
Web kiosk	Unavailable

Staffing and customer service

Staff Help notes	Assistance is provided by station staff during the hours of train service operation.
Customer Service notes	Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
Customer help points	Unavailable
CCTV	Available

Parking

Carpark name	Station Car Park
Carpark operator	National Car Parks Ltd
Car parking spaces	1373

Bicycle Facilities

Cycle storage	Available
Cycle storage spaces	554
Sheltered cycle storage	Available
Cycle storage CCTV	Available
Cycle storage notes	Situated by the South entrance, and in the main car park by the North entrance. A secure 134-space cycle compound is also available (key fob required, speak to station staff for availability).
Cycle storage notes	Compound

Accessibility

Step-free access	Step free access is available throughout the whole station.
Ramps for train access	Available
Wheelchairs	Available
Induction Loop	Available
Accessible ticket machines	Available
Accessible Booking Office counter	Available
Accessible taxis	Accessible taxis are available at this station, please see below for more information
Accessible taxis notes	Colchester station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include: Five Sevens (01206 577777) or 524 (01206 524524) or Panther (01206 525525).

First Class Lounge

Colchester Castle

Station details & facilities

Ticket office

Luggage

Facilities

Toilets

WiFi

Staffing and customer service

Parking

Bicycle Facilities

Accessibility

First Class Lounge

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