Vending machine available on concourse. Station buffet serving refreshments.
ATM
Available
ATM notes
Located on concourse
Bureau de Change
Unavailable
Tourist Information Office
Unavailable
Nearest station with more facilities
Step free access to all platforms
Toilets
Toilets
Available
Toilets notes
The toilets including the accessible toilets are located on the concourse; these toilets are operated by a radar key. They are only available during the opening hours of the station.
Assistance at this station is provided by a staff member during ticket office opening hours. Assistance requests that cannot be met by a member of staff will be offered suitable alternative transport. Booking is recommended.
Customer Service notes
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
Customer help points
Available
CCTV
Available
Parking
Carpark name
Station Car Park
Carpark operator
National Car Parks Ltd
Car parking spaces
49
Bicycle Facilities
Cycle storage
Available
Cycle storage spaces
128
Sheltered cycle storage
Available
Cycle storage CCTV
Available
Cycle storage notes
Station concourse
Cycle storage notes
Compound
Accessibility
Step-free access
Step free access is available throughout the whole station.
Ramps for train access
Available
Wheelchairs
Available
Induction Loop
Available
Accessible ticket machines
Available
Accessible Booking Office counter
Available
Accessible taxis
Accessible taxis are available at this station, please see below for more information
Accessible taxis notes
Clacton-on-Sea station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators: