Birmingham Back to Backs
Birmingham Back to Backs is a fascinating museum. Run by the National Trust, this is a carefully restored, atmospheric 19th-century courtyard of working people's houses.
It's simple to reach Birmingham Back to Backs, in Birmingham, by train. Simply hop on a train to Birmingham New Street station and then it's just a 10 minute walk away.
For more visitor info including opening times, visit Birmingham Back to Backs’s website.
Station details & facilities
Ticket office
Ticket Office opening hours:
- Monday to Saturday open from 05:15:00 until 21:00:00
| Ticket Machine | Available |
|---|---|
| Staff help | Unavailable |
| Staffing level | The staff is available at all times. |
| Oyster Prepay | Unavailable |
| Oyster topup | Unavailable |
| Oyster validator | Unavailable |
| Pre-purchase collection | Available |
Luggage
| Left Luggage | Available |
|---|---|
| Left Luggage phone number | 0121 314 0901 |
| Left Luggage Website | http://www.lostproperty.org/locations.php |
Facilities
| Shops | Available |
|---|---|
| Shops note | <ul> <li>Boots located on the main concourse, before the ticket barrier </li> <li>Camden Food located beyond the ticket barrier</li> <li>Costa located beyond the ticket barrier next to Platform 5b escalator</li> <li>Funky Pigeon located beyond the ticket barrier between Platform escalators 9-10</li> <li>M&S Food located on the main concourse</li> <li>Mi Casa Burritos located beyond the ticket barrier next to Platform 9 escalator</li> <li>The Pasty Shop located beyond the ticket barrier next to Platform 7 escalator</li> <li>W H Smith located on the main concourse, before the ticket barrier</li> </ul> |
| Postbox | Unavailable |
| Telephones | Available |
| Telephone types | Cards and coins |
| Station Buffet | Available |
| Station Buffet notes | Food & drink available throughout the station. Rehydration and water refill points are available throughout the station. |
| ATM | Available |
| ATM notes | ATM machines are located on the paid concourse |
| Bureau de Change | Unavailable |
| Tourist Information Office | Unavailable |
| Nearest station with more facilities | The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.
All platforms have lifts and escalators |
Toilets
| Toilets | Available |
|---|---|
| Toilets notes | Male, Female, Accessible and Baby Change facilities are available in all parts of the station. These are located between: <ul> <li>Platforms 2 - 3a (Blue Lounge)</li> <li>Platforms 10 - 11a (Yellow Lounge)</li> <li>Platforms 10 - 11b (Red Lounge)</li> </ul> |
| Showers | Unavailable |
| Baby change | Available |
WiFi
| WiFi | Available |
|---|---|
| WiFi notes | |
| Web kiosk | Unavailable |
Staffing and customer service
| Staff Help notes | Journey Care assistance is available prior to travel via the relevant Train Operator:
|
|---|---|
| Customer Service notes | Luggage received from terminated trains at Birmingham New Street only |
| Customer help points | Available |
| CCTV | Available |
Parking
| Carpark name | Short Stay Car Park |
|---|---|
| Carpark operator | APCOA Parking (UK) Limited |
| Car parking spaces | 38 |
Bicycle Facilities
| Cycle storage | Available |
|---|---|
| Cycle storage spaces | 58 |
| Sheltered cycle storage | Available |
| Cycle storage CCTV | Available |
| Cycle storage notes | There are stands available. |
Accessibility
| Step-free access | Step free access is available throughout the whole station. |
|---|---|
| Ramps for train access | Available |
| Wheelchairs | Available |
| Induction Loop | Available |
| Accessible ticket machines | Unavailable |
| Accessible Booking Office counter | Available |
| Accessible taxis | Accessible taxis are available at this station, please see below for more information |
| Accessible taxis notes | Birmingham New Street station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:
|
First Class Lounge
Opening Hours
- Monday to Friday open from 06:15:00 until 19:45:00
- Saturday open from 08:00:00 until 18:00:00
- Sunday open from 10:00:00 until 18:00:00
Located on the paid concourse between Platforms 3 & 4. Tickets Accepted Avanti West Coast (Business, First Open or Advance First) tickets only. You can only enter the lounge on the travel date shown on your ticket.
Facilities
Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
Refreshments
Tea, coffee, soft drinks.
Wi-Fi
Wi-Fi is available
Showers
No showers are available
Departures and arrivals from Birmingham New Street
Want to check the latest departures and arrivals into Birmingham New Street station? Find live information for the next trains departing and arriving at the station below.
Departures
Arrivals
| Departing to | Train | Time | Platform | Status |
|---|---|---|---|---|
| to Shrewsbury | West Midlands Trains | 13:00 | 4C | On time |
| to Aberdeen | CrossCountry | 13:03 | 9A | On time |
| to Bournemouth | CrossCountry | 13:04 | 1 | On time |
| to Liverpool Lime Street | West Midlands Trains | 13:04 | 6 | On time |
| to Wolverhampton | West Midlands Trains | 13:07 | 5B | On time |
| Arriving from | Train | Time | Platform | Status |
|---|---|---|---|---|
| from Four Oaks | West Midlands Trains | 13:00 | On time | |
| from Manchester Piccadilly | CrossCountry | 13:01 | 1 | Late |
| from Birmingham International | West Midlands Trains | 13:02 | 5A | On time |
| from Bromsgrove | West Midlands Trains | 13:03 | 12 | On time |
| from Edinburgh (Waverley) | Avanti West Coast | 13:06 | 2 | Late |
See more arrivals to Birmingham New Street