Birmingham Back to Backs is a fascinating museum. Run by the National Trust, this is a carefully restored, atmospheric 19th-century courtyard of working people's houses.


It's simple to reach Birmingham Back to Backs, in Birmingham, by train. Simply hop on a train to Birmingham New Street station and then it's just a 10 minute walk away.


For more visitor info including opening times, visit Birmingham Back to Backs’s website.

Station details & facilities

Ticket Office opening hours:
  • Monday to Saturday open from 05:15:00 until 21:00:00
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelThe staff is available at all times.
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageAvailable
Left Luggage phone number0121 314 0901
Left Luggage Website
Shops note<ul> <li>Boots located on the main concourse, before the ticket barrier </li> <li>Camden Food located beyond the ticket barrier</li> <li>Costa located beyond the ticket barrier next to Platform 5b escalator</li> <li>Funky Pigeon located beyond the ticket barrier between Platform escalators 9-10</li> <li>M&S Food located on the main concourse</li> <li>Mi Casa Burritos located beyond the ticket barrier next to Platform 9 escalator</li> <li>The Pasty Shop located beyond the ticket barrier next to Platform 7 escalator</li> <li>W H Smith located on the main concourse, before the ticket barrier</li> </ul>
Telephone typesCards and coins
Station BuffetAvailable
Station Buffet notes
Food & drink available throughout the station. Rehydration and water refill points are available throughout the station.
ATM notes
ATM machines are located on the paid concourse
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Nearest station with more facilities
The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point. All platforms have lifts and escalators
Toilets notesMale, Female, Accessible and Baby Change facilities are available in all parts of the station. These are located between: <ul> <li>Platforms 2 - 3a (Blue Lounge)</li> <li>Platforms 10 - 11a (Yellow Lounge)</li> <li>Platforms 10 - 11b (Red Lounge)</li> </ul>
Baby changeAvailable
WiFi notes
Web kioskUnavailable
Staff Help notes
Journey Care assistance is available prior to travel via the relevant Train Operator: We can provide Assistance at the station during the hours we're open to the public. Passengers can book additional Assistance on the day at the Network Rail reception or call 0121 654 4243. However please be made aware that if arrangements haven't been made via Journey Care prior to travel, there will be a wait but our policy is to make it happen.
Customer Service notes
Luggage received from terminated trains at Birmingham New Street only
Customer help pointsAvailable
Carpark nameShort Stay Car Park
Carpark operatorAPCOA Parking (UK) Limited
Car parking spaces38
Cycle storageAvailable
Cycle storage spaces58
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notesThere are stands available.
Step-free accessStep free access is available throughout the whole station.
Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesUnavailable
Accessible Booking Office counterAvailable
Accessible taxisAccessible taxis are available at this station, please see below for more information
Accessible taxis notes

Birmingham New Street station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include:

Opening Hours
  • Monday to Friday open from 06:15:00 until 19:45:00
  • Saturday open from 08:00:00 until 18:00:00
  • Sunday open from 10:00:00 until 18:00:00
Located on the paid concourse between Platforms 3 & 4. Tickets Accepted Avanti West Coast (Business, First Open or Advance First) tickets only. You can only enter the lounge on the travel date shown on your ticket. Facilities Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information. Refreshments Tea, coffee, soft drinks. Wi-Fi Wi-Fi is available Showers No showers are available

Departures and arrivals from Birmingham New Street

Want to check the latest departures and arrivals into Birmingham New Street station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to ShrewsburyWest Midlands Trains13:004COn time
to AberdeenCrossCountry13:039AOn time
to BournemouthCrossCountry13:041On time
to Liverpool Lime StreetWest Midlands Trains13:046On time
to WolverhamptonWest Midlands Trains13:075BOn time
Arriving fromTrainTimePlatformStatus
from Four OaksWest Midlands Trains13:00On time
from Manchester PiccadillyCrossCountry13:011Late
from Birmingham InternationalWest Midlands Trains13:025AOn time
from BromsgroveWest Midlands Trains13:0312On time
from Edinburgh (Waverley)Avanti West Coast13:062Late

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