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Norwich station is the main hub if you’re travelling by train to the Norfolk Broads. There’s a half-hourly service between Norwich and London Liverpool Street, and if you’re coming from the Midlands, north of England or Scotland, there are regular connecting services via Peterborough. Beyond Norwich, you can take the train further into the Broads on the Wherry Lines to Great Yarmouth and Lowestoft and the Bittern Line towards Cromer.

Station details & facilities

Ticket Office opening hours:
DayOpening Hours
Weekdays04:45 - 20:45
Saturday 04:45 - 20:45
Sunday 06:45 - 20:45
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelFull time
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
Shops noteNews agent Mini supermarket Passport Photo Booth
Telephone typesCoins and cards
Station BuffetAvailable
Station Buffet notes
Coffee shop Cold drinks vending machine Food vending machine Food outlet (Seating available) Food outlet (Seating unavailable)
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Information Systems
  • Announcements
  • Arrival screens
  • Departure screens
Baby changeAvailable
WiFi notes
Web kioskAvailable
Staff Help notes
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
Customer Service notes

Monday-Saturday 08:00-20:00ÿ
Sunday 10:00-20:00ÿ
Bank Holidays 09:00-18:00ÿ

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.


Customer help pointsAvailable
Carpark opening hours:
DayOpening Hours
Everyday04:30 - 01:30
DayOpening Hours
Saturday Open 24 hours
Sunday Open 24 hours
DayOpening Hours
EverydayOpen 24 hours
Carpark nameStation Car Park Riverside Multi-storey Lower Clarence Road
Carpark operatorNational Car Parks Ltd RCP
Car parking spaces1187
Carpark charges
Cycle storageAvailable
Cycle storage spaces158
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
On forecourt and within station
Cycle storage notes<span style="font-family: ;" data-sheets-rawvalue="158 sheffield stand spaces">158 sheffield stand spaces</span>
Step-free accessWhole station
Step-free access notes


Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterAvailable
Accessible taxisunknown
Accessible taxis notes

Details of nearest taxis are shown on station information poster

About Norfolk Broads

The Broads was designated a national park in 1989, recognising the importance of this unique area of waterways in Norfolk and Suffolk and making it Britain’s largest protected wetland. It’s not surprising then that one of the main reasons eight-million visitors flock to the national park each year is to take to the water on all manner of crafts from canoes and paddle boards to sail boats and cruisers. There’s also still plenty of opportunity for indulging in your favourite dry-land activities, too, with 300km of footpaths to stroll along and miles of tranquil country lanes to cycle.
The variety of wildlife you could spot on your travels around the Broads is astounding, including otters, water voles, hares, newts and even grey seals out on the dunes and beaches of Horsey and Winterton. Bird watching is also a popular pastime for visitors, with many special protected habitats and nature reserves.
If you’re looking to get your history fix, you can explore the area’s unique flint-built medieval churches or seek out the traditional windmills, including those at Horsey, Berney Arms and How Hill, where you can find out how they’ve helped shape the landscape over the centuries.

Departures and arrivals from Norwich

Want to check the latest departures and arrivals into Norwich station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to London Liverpool StreetGreater Anglia23:582Early
to Stansted AirportGreater Anglia10:334BOn time
to Great YarmouthGreater Anglia10:365BOn time
to SheringhamGreater Anglia10:454On time
to Liverpool Lime StreetEast Midlands Railway10:573AOn time
Arriving fromTrainTimePlatformStatus
from London Liverpool StreetGreater Anglia10:282On time
from CambridgeGreater Anglia10:303BOn time
from LowestoftGreater Anglia10:356Late
from SheringhamGreater Anglia10:414On time
from NottinghamEast Midlands Railway10:453AOn time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in . Subject to availability. Excludes coach.

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