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It's easy to reach Newcastle Castle by rail. Hop on a train to Newcastle station, which is served by LNER, CrossCountry and TransPennine Express services from London, Birmingham and Edinburgh. From Newcastle Station it's just a 6-minute walk to Newcastle Castle. Simply exit the station, and head down Neville Street, which becomes Collingwood Street. Turn right onto St Nicholas Street, go under the bridge and the castle will be on your left-hand side.

If you're in Newcastle, the Castle is a must-see attraction. Indeed, the landmark gave the city its name! The stone tower and gatehouse are a wonderfully preserved slice of medieval history, fun for kids and adults alike.

For more information about opening times, visit Newcastle Castle's website.

Whilst the current government advice is to only travel if your journey is essential, we will update this page as the situation changes. We will always provide official information on how to visit this attraction safely and responsibly by train.

Station details & facilities

Ticket Office opening hours: Advance tickets, reservations and Railcards are only available during the following hours: Monday - Friday 07:00 - 2000 Saturday 07:00 - 19:00 Sunday 08:45 - 20:00
DayOpening Hours
Weekdays05:00 - 21:20
Saturday 05:00 - 21:20
Sunday 07:30 - 21:20
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelFull time
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
ShopsAvailable
Shops note<p>Paperchase, WH Smith, Boots, Sainsbury, Costa, Cafe Nero, Ugots, Pumpkim and ATM Coffee</p>
PostboxAvailable
TelephonesAvailable
Telephone typesCoins and cards
Station BuffetAvailable
Station Buffet notes
Coffee shop Food vending machine Public House/Bar Food outlet (Seating available)
ATMAvailable
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
ToiletsAvailable
Toilets notes<p> Toilets are available on Platform 3 & 4  and also Platform 12  </p>
ShowersUnavailable
Baby changeAvailable
WiFiAvailable
WiFi notes
Web kioskUnavailable
Staff Help notes

ÿChanging PlacesÿToilet is available on Platform 12

Customer Service notes

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Customer help pointsAvailable
CCTVAvailable
Carpark opening hours:
DayOpening Hours
Everyday04:00 - 23:00
Carpark nameStation Car Park Short stay
Carpark operatorVirgin Trains East Coast Virgin Trains East Coast
Car parking spaces469
Carpark charges
Annual£1950.00
Daily£15.50
Monthly£255.00
Off-peak£7.50
Three Monthly£650.00
Weekly£68.00
Per Hour£2.00
Cycle storageAvailable
Cycle storage spaces116
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
Platform 12
Cycle storage notes<p>28 stands accommodating 56 cycles</p>
Step-free accessWhole station
Step-free access notes

Level/ramp access to all platforms. Underpass with lifts to platforms 3 & 4.

Ramps for train accessAvailable
WheelchairsUnavailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterUnavailable
Opening Hours
DayOpening Hours
Weekdays06:15 - 21:00
Saturday 06:15 - 21:00
Sunday 10:00 - 21:00

Located

South end of Platform 3

Assistance dogs and other well behaved dogs on leads will be permitted in all Virgin Trains East Coast First Class Lounges

Tickets Accepted

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train
  •  Any First Class Open ticket valid for travel on the Virgin Trains East Coast route
  • Virgin Trains East Coast First Advance (routed VTEC/VTEC & connections)
  • Virgin Trains East Coast First Class Reader Offer (routed VTEC/VTEC & connections)
  • Virgin Trains East Coast Rewards First Class Leisure Single (routed VTEC/VTEC & connections)
  • Virgin Trains East Coast Self Print First Class Upgrade voucher (routed VTEC/VTEC & connections)
  • Inclusive Tour Tickets (Superbreaks etc)
  • Weekend First

Restricted tickets

  • All First Class tickets valid only on other train operators, including Caledonian Sleepers

 

Facilities

Toilets / Meeting rooms, TV, newspapers

Refreshments

Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits

Wi-Fi

Yes

Showers

No

Departures and arrivals from Newcastle

Want to check the latest departures and arrivals into Newcastle station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to EdinburghLondon North Eastern Railway06:222On time
to London Kings CrossLondon North Eastern Railway06:304On time
to Bristol Temple MeadsCrossCountry06:402On time
to Liverpool Lime StreetTransPennine Express06:416On time
to MiddlesbroughNorthern06:535On time
Arriving fromTrainTimePlatformStatus
from HexhamNorthern06:515On time
from EdinburghLondon North Eastern Railway07:263On time
from LeedsCrossCountry07:302On time
from HartlepoolNorthern07:327On time
from CarlisleNorthern07:366On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in . Subject to availability. Excludes coach.

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