If you must travel, travel safely. For contactless travel, use digital tickets on your phone.

Travelling by train to the Coffin Works is super-simple. The nearest major railway station to the Coffin Works is Birmingham New Street, which is served by West Midlands Railway, CrossCountry and Avanti services throughout the day. It's a 10-minute walk to the Coffin Works from the station. You can also travel to Birmingham Snow Hill for a slightly shorter transit on foot.

Newman Brothers’ Coffin Works is a rare and wonderfully preserved example of Victorian manufacturing history.  The shelves and workbenches in this time capsule museum are full of original stock and tools of the trade. With the original machinery working again, you can truly experience how this old Jewellery Quarter firm once operated on a day-to-day basis, producing some of the world's finest coffin furniture, including the fittings for the funerals of Joseph Chamberlain, Winston Churchill and the Queen Mother.

Visit the Coffin Works website for opening information.

Whilst the current government advice is to only travel if your journey is essential, we will update this page as the situation changes. We will always provide official information on how to visit this attraction safely and responsibly by train.

Station details & facilities

Ticket Office opening hours:
DayOpening Hours
Monday Tuesday Wednesday Friday Saturday 05:15 - 23:00
Sunday 07:00 - 23:00
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelFull time
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
ShopsAvailable
Shops noteBoots located on the main concourse, before the ticket barrier Camden Food located beyond the ticket barrier Costa located beyond the ticket barrier next to Platform 5b escalator Funky Pigeon located beyond the ticket barrier between Platofrm escalators 9-10 M&S located on the main concourse Mi Casa Burritos located beyond the ticket barrier next to Platform 9 escalator Pasty Shop located beyond the ticket barrier next to Platform 7 escalator WHSmith located on the main concourse, before the ticket barrier
PostboxUnavailable
TelephonesAvailable
Telephone typesCoins and cards
Station BuffetAvailable
Station Buffet notes
Food & drink available throughout the station
ATMAvailable
ATM notes
ATM machines are located on the paid concourse
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Information Systems
  • Announcements
  • Arrival screens
  • Departure screens
ToiletsAvailable
Toilets notesMen: between escalators to platforms 11b-12b. 30p Women: between escalators to platforms 11b-12b and between the escalators to 5a-6a (30p). Accessible: the men's and women's toilets have accessible cubicles. Free with Radar key or ask attendant Baby change: between escalators to platforms 11b-12b, free. The toilets between the escalators to 5a-6a have closed.
ShowersUnavailable
Baby changeAvailable
WiFiAvailable
Web kioskUnavailable
Staff Help notes

Journey Care assistance is available prior to travel via the relevant Train Operator:

  • Arriva Trains Wales- 0845 300 3005, textphone 0845 605 0600, Monday to Sunday 8:00 - 20:00
  • Cross Country- 0844 811 0125, textphone 0844 811 0126,Monday to Sunday 8:00 - 20:00
  • First Great Western- 0800 197 1329, textphone 0800 294 9209, Monday to Friday 7:00 - 22:00, Saturday and Sunday 8:00 to 19:00
  • Midlands Trains / London Midland- 0800 092 4260, textphone 0844 811 0134, Monday to Sunday 8:00 - 22:00
  • Virgin Trains- 08000 158 123, textphone 08000 158 124, Monday to Sunday 8:00 - 22:00

We can provide assistance at the station during the hours we're open to the public.  Passengers can book additional assistance on the day at the Network Rail reception or call 0121 654 4243. 

However please be made aware that if arrangements haven't been made via Journey Care prior to travel, there will be a wait but our policy is to make it happen.

 

 

.

Customer Service notes

Luggage received from terminated trains at Birmingham New Street only

Customer help pointsUnavailable
CCTVAvailable
Carpark opening hours:
DayOpening Hours
WeekdaysOpen 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Carpark nameShort Stay Car Park
Carpark operatorAPCOA Parking (UK) Limited
Car parking spaces40
Cycle storageAvailable
Cycle storage spaces58
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes<p>If you want to take your bicycle on the train, please check with the relevant train operator beforehand :-</p> <p><a href="http://www.arrivatrainswales.co.uk">http://www.arrivatrainswales.co.uk</a></p> <p><a href="http://www.crosscountrytrains.co.uk">http://www.crosscountrytrains.co.uk</a></p> <p><a href="http://www.firstgreatwestern.co.uk">http://www.firstgreatwestern.co.uk</a></p> <p><a href="http://www.londonmidland.com">http://www.londonmidland.com</a></p> <p><a href="http://www.virgintrains.co.uk">http://www.virgintrains.co.uk</a></p>
Step-free accessWhole station
Step-free access notes

The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.

All platforms have lifts and escalators

Ramps for train accessAvailable
WheelchairsAvailable
Induction LoopAvailable
Accessible ticket machinesUnavailable
Accessible Booking Office counterAvailable
Accessible taxisunknown
Accessible taxis notes

Taxis drop off within the 'drop & go' off the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.

Opening Hours
DayOpening Hours
Weekdays06:15 - 19:45
Saturday 08:00 - 18:00
Sunday 10:00 - 18:00

Located

On the paid concourse between Platforms 3 & 4

Tickets Accepted

Virgin Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket.

Facilities

Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.

Refreshments

Tea, coffee, soft drinks.

Wi-Fi

Wi-Fi is available

Showers

No showers are available

Departures and arrivals from Birmingham New Street

Want to check the latest departures and arrivals into Birmingham New Street station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to RedditchWest Midlands Trains20:4312BOn time
to NottinghamCrossCountry20:4910AOn time
to London EustonAvanti West Coast20:502On time
to WolverhamptonAvanti West Coast20:504On time
to LeicesterCrossCountry20:529AOn time
Arriving fromTrainTimePlatformStatus
from Lichfield CityWest Midlands Trains20:4112BOn time
from NorthamptonWest Midlands Trains20:437On time
from Cardiff CentralCrossCountry20:4510AOn time
from London EustonAvanti West Coast20:454On time
from LeicesterCrossCountry20:469ALate
Average savings on fares booked prior to day of travel vs full price fares on day of travel in . Subject to availability. Excludes coach.

Europe’s leading train and coach app

We help customers across Europe make more than 172,000 smarter journeys every day.