You can make a seat reservation for free, regardless of the type of ticket you’ve booked. Seat reservations aren’t guaranteed though and some Train Operating Companies (TOCs) don’t offer seat reservations at all. Even without a seat reservation your tickets are still valid, and you can sit in any vacant unreserved seat. You’ll just see one of the following messages depending if you have a Standard or First Class ticket –
Why don’t I have a seat reservation?
We always do our best to reserve you a seat using the preferences you provided us. If you haven’t been given a seat reservation this could be for a few reasons –
Seat reservations for group bookings
If you make a seat reservation for a booking of more than one person, our system will choose the best selection of seats from those available. You might get some seat numbers that don’t look like they’re together, but this might be because they’re sat around a table. We’ll always try and match your preferences, but at times it’s not always possible. Don’t worry though, many long-distance train routes have carriages that can’t be reserved, so you’re likely to find a seat on the day.
Can I amend my seat reservation?
Seat reservations for Advance tickets cannot be changed. If you have a flexible ticket (Anytime, Off-Peak or Super Off-Peak), it may be possible to amend your seat reservation if -
Contact us before 17:00 the day before you’re due to travel and we’ll do our best to amend your seat reservation.