- Ticket refunds and changes 22 questions
- Ticket types and prices 24 questions
- Train times, delays and disruptions 8 questions
- Getting your ticket 39 questions
- Onboard, seating and at the station 12 questions
- Optional extras 22 questions
- Account and payments 17 questions
- Managing your Business Dashboard 14 questions
- Trainline Europe 10 questions
What do I need to know about sleeper services?
Sleeper, Caledonian, Riviera, Berth, Cabin, sleep, overnight
Sleepers are long-distance trains that have berths with beds in, so you can get a decent night’s sleep and arrive at your destination feeling refreshed. There are two companies that offer sleeper services – Caledonian Sleeper and Great Western Railway’s Night Riviera service.
You can choose either a berth with a normal seat, or a berth with a bed for your journey. They’re highlighted with icons, so you know what you’re booking. If you’re travelling alone in Standard class, you might have to share a twin berth cabin with another passenger of the same gender.
Food and drink options
If you’re travelling First Class on the Caledonian Sleeper you’ll get a free continental or hot breakfast, which you can eat in the Lounge Car or have delivered to your room. Room service also covers things like snacks and drinks. Plus, you’ll have the option to pre-book your evening meal.
If you’ve booked a bed in Standard Class, or you’ve just booked a seat option, breakfast, dinner, snacks and drinks are all available to buy in the Lounge Car.
Great Western Railway’s sleeper service offers complimentary breakfast, snacks and non-alcoholic drinks for those who’ve booked a cabin. There’s also an Express Café on board where you can buy food and drink if you’ve just booked a seat.
Pets and bikes
The Caledonian Sleeper lets you take guide dogs on board for free. If you’re travelling on your own in Standard Class, or you’ve only booked a seat option, then pets aren’t allowed, sorry. However, First Class passengers can bring pets into their cabin with them, for a £30.00 fee.
Great Western Railway’s Night Riviera service lets you take guide dogs on board for free. Other pets can travel for free, but they’ll have to travel in a pet carrier in the guard’s van.
Bikes can also be brought on board both services, you’ll just need to reserve a bike space, which is free of charge.