How do I buy a ticket for someone else?

Typical, the kids have called to tell you they’re too broke to come home from uni for Christmas. Well, now you can buy a ticket for someone else to travel with by choosing one of these options –

  • Mobile Tickets – Firstly, the person travelling will need our app. When you book, choose our Mobile Ticket option and just fill out the name of the person travelling, instead of your own. Then, all you need to do is forward the booking confirmation email to whoever’s travelling. They can then tap “Download your mobile ticket” on our app and voila!  
  • e-tickets – Book the tickets under the name of the person who’s travelling and then just forward them the e-ticket. They can then open the e-ticket attachment on their phone or print off a paper copy. 
  • Print-Your-Own tickets – Book the tickets under the name of the person who’s travelling and then just forward them the PDF of their ticket to print themselves. Whoever’s travelling will need to carry the printed ticket with them as well as a form of ID, which has the same name as it appears on the ticket– credit/debit card, Passport, Driving licence or Railcard (if used on the booking).  
  • By post – Book the tickets under the name of the person who’s travelling, then make sure you put the delivery address for the person who’s travelling, instead of your own. Don’t worry, the billing address and delivery address can be different.  

Another delivery option we offer is self-service collection at one of the 1,700 ticket machines in stations across the UK. This is where you use a collection reference number and a debit/credit card to access your tickets and print them.  

Sometimes you’ll be given the option to collect tickets with any debit/credit card and not necessarily the one which was used in payment. It’s worth checking if this option’s available to you on the delivery options screen when you’re booking. If it is, then you can just forward the collection reference to whoever’s travelling, and they can pop to their local train station and collect the tickets using their own debit/credit card, instead of yours. Don’t worry, there’s no payment taken, the card is just used to activate the ticket machine.