Trains from Cologne to Bordeaux

• You can take your bags on board Trenord trains free of charge, provided their dimensions do not exceed 80 x 110 x 40cm (31.4 x 43.3 x 15.7 inches).
• You’ll need to make sure that your baggage is compatible with the space available on board.

At the moment, a restaurant service is not available on Trenord trains. However, you can take your own food on board so pick up some snacks at the station before you set off.

Trenord do not offer an entertainment portal on board. However, you can make use of your internet data, as well as charge your devices thanks to the power outlets that are available at your seat.

Kids under 4 travel for free on all Trenord trains if they don’t occupy a seat and sit on an adult’s lap. Children aged 4-13 get 50% off the standard fare.

• Each passenger can take only one bike onboard Trenord trains.
• Folding bikes and scooters that do not exceed the maximum dimensions of 80 x 120 x 45cm (31.4 x 47.2 x 17.7 inches) are allowed on board free of charge.
• If you can’t fold your bike, you may be able to take it onboard some Trenord trains. However, you’ll need to buy a ticket both for you and for your bike.
• Please note that the last cars of some trains are only reserved for bikes of those working in the food delivery sector.

• Small pets can travel on all Trenord trains free of charge, if they’re placed in a carrier of max dimensions of 70 x 30 x 50cm (27.5 x 11.8 x 19.6 inches).
• Bigger dogs are allowed on all trains if they have a ticket for unlimited travel for the whole day you’re traveling. They need to be kept on a leash and equipped with a muzzle.
• Guide and assistance dogs are allowed on all trains at no additional cost.
• Pets are not allowed on board on weekdays from 7 am to 9.30 am and from 5.30 pm to 7.30 pm.

Passengers with disabilities can:

• Request, through the Lombardy Region, the IVOL regional card, which allows them to travel at a discounted price
• Buy the ticket on board without going through control checks
• Access the train with CartaBlu (free card for disabled passengers that live in Italy)

To request special assistance, passengers will need to call the toll-free number 800210955 (active every day from 8.15 am to 7:45 pm) at least 48 hours before departure.

• You can take your bags on board Trenitalia's Eurocity trains free of charge.
• In most cases, there are no baggage size limits – you can even travel with musical instruments and sports equipment. You’ll just need to make sure that your baggage is compatible with the space available on board.

• You’ll find a Bar-Bistrò on Eurocity trains that are travelling between Italy, Switzerland and Germany.
• A minibar trolley service is also available – you can choose from a wide range of snacks and drinks.

Free WiFi is available on Eurocity Giruno trains.

Kids under 4 can travel for free if they're accompanied by an adult and don't occupy a seat.

Not all Eurocity trains allow you to take your bike on board – you’ll need to check in advance if you can travel with your bike. If that’s the case, you’ll need to buy a ticket and book your bike space before departure at the ticket office.

Guide and assistance dogs can travel for free and don't need a ticket.

All of Trenitalia’s Eurocity trains offer dedicated spaces to passengers with disabilities.

A quiet area (or Area Silenzio) is available on all Eurocity Giruno trains.

You can take baggage on board TGV Lyria trains without worrying about weight restrictions, so long as you're able to carry it yourself.

There are two refreshment options on board TGV Lyria trains:

Le Bistrot: Available in the café-bar car or at your seat, with a Standard or Standard Première TGV Lyria ticket.

La Table: A French-Swiss dining experience available with a Première Signature TGV Lyria ticket.

Free WiFi is available on board. To get online, connect to the network _WIFI_LYRIA when you're on the train and go to the TGV Lyria Portal in your browser.

Families can reserve two different areas on the train:

The Family Square, located in cars 6, 16, 7 or 17 in Standard (Second Class). This is a set of four seats facing one another, with space for a stroller.
Club 4, which is also a set of 4 seats facing one another around a table.

You will also find baby changing facilities, including a baby changing table on the upper deck of cars 7 and 17, and the lower deck of cars 1 and 11.

Bikes are allowed on board, so long as they're folded or their wheels are detached. Bikes must also be placed in suitable storage cases (no larger than 130 x 90 cm).

Small pets may travel with TGV Lyria, as long as they are carried in a carrier or container no larger than 45 x 30 x 25 cm (15.7” x 11.8” x 9.84”). Pets must be placed on your lap or by your feet and must travel with their own ticket at a flat rate of €7 ($7.63).

Dogs on a leash may travel on TGV Lyria trains, but they must be muzzled throughout the journey and placed by your feet. Passengers must pay a flat-rate ticket fee of €20 ($21.79).

2 seats in cars 1 or 11 in First Class are reserved for passengers with reduced mobility. You can request one of these seats when making your booking. If these spaces are no longer available, you can reserve a standard seat. You can also reserve assistance at the train station for help folding and storing your wheelchair.

You can travel with musical instruments if they're stored in a case no larger than 130 x 90 cm. If you're going skiing, snowboards and skis are allowed on board (one pair of skis or one snowboard per person). They must be stored in their covers.