Trains from Luxembourg to Rome

• You can take your bags on board free of charge. If you have a small bag or backpack, you can place it under your seat.
• If you’re traveling with a larger bag, you can place it on the luggage racks above your seat.
• In most cases, there are no baggage size limits. However, if you travel in Italo Smart, your bags must not be larger than 75 x 53 x 30cm (29.5 x 20.8 x 11.8 inches).

While there’s no bar or restaurant car on Italo trains, you can use the vending machines on board to get snacks and drinks during your journey.

• Italo trains offer free WiFi and a free entertainment portal called ItaloLive, where you can choose from a wide selection of movies, TV series, live news, eBooks, games, music, and podcasts.
• You can also charge your devices thanks to the power outlets that are available at your seat.

• Kids aged 0-3 travel for free on Italo trains if they don’t occupy a seat. However, if an adult travels with more than one child aged 0-3, they will need to pay for a seat.
• Children aged 2-14 get 50% off the Flex fare if they’re traveling in Italo’s Smart Class.

• You can travel with a folding bike if it’s stored in one of the dedicated luggage racks.
• You can travel with a traditional bike if it’s disassembled and placed in a bag that is not larger than 80 x 110 x 40cm (31.4 x 43.3 x 15.7 inches).

• Pets under 10kg (22 lbs) can travel for free on all Italo trains provided they’re placed in a carrier or cage
• Pets over 10kg (22 lbs) will need a ticket to travel with you. They must also be kept on a leash and equipped with a muzzle.

Priority seats for passengers with reduced mobility are available on Italo trains. They’re usually located next to an accessible toilet. All accessible toilets also have tactile and Braille signs.

Air-conditioning is available on all Italo trains, as well as power outlets at every seat.

One piece of hand baggage (36 x 27 x 15 cm) and one piece of cabin baggage (55 x 35 x 25 cm) can be taken onboard. You can take additional or larger bags with you (max. 30kg) for an extra fee or by paying for OUIGO Plus.​

On OUIGO trains in France: an at-seat service of snacks is available on Train classique services. This service is not available on high-speed OUIGO trains.
On OUIGO trains in Spain: OUIBAR is located in car 4 of each train and offers a selection of hot and cold drinks, plus snacks.

WiFi (OUIFI) and an entertainment portal (OUIFUN) are available at an additional cost.

For OUIGO trains in France: Passengers under 12 years old pay a fixed price for tickets all year round - €5 for journeys on Train classique services, and €8 for high speed services.
For OUIGO trains in Spain: Passengers under 12 pay €5 for all journeys.

You can take your bicycle on board OUIGO trains if you add the 'Bike' option onto your ticket for an additional fee of at least €5. Your bike must be folded or dismantled and placed in a storage bag for transport.

Pets are only allowed on board OUIGO trains if the 'Pets' option is added to your ticket at the time of booking. (1 pet per adult, per booking, €10 per pet.)

For disabled passengers or those with reduced mobility, you can request assistance through 'Accès Plus'. With this service, a member of staff will meet you at the station and help you get to your seat on the train. To book assistance, contact Accès Plus after you book your tickets (and no later than 48 hours before your train is due to depart).

• You can take your bags on board Trenitalia's Intercity trains free of charge.
• In most cases, there are no baggage size limits. You’ll need to make sure that your baggage is compatible with the space available on board.

You can get snacks and drinks from the vending machines available in car 3. Gluten-free and lactose-free options are available too.

At the moment, Intercity trains do not offer an entertainment portal on board. However, you can make use of your internet data, as well as charge your devices thanks to the power outlets that are available at your seat.

• Children under 4 can travel for free if a seat is not assigned to them. If they do have a seat, they can get 50% off Base tickets (standard fare).
• Children aged 4-14 also get 50% off.
• Bimbi Gratis offer: You can also get free travel for children under 15 plus 40% off Base tickets for adults, if you’re travelling in a family group of 2 to 5 people (including at least one adult and one child).

• You can travel with your bike for free on all Intercity trains, provided it’s not larger than 80 x 110 x 45cm (31.4 x 43.3 x 17.7 inches). Your bike must be disassembled or folded and stored in a bag in one of the dedicated luggage racks.
• If you can't fold your bike, some Intercity trains allow you to take your bike on board. However, you’ll need to book a space and buy a ticket. There are 6 bike spaces in car 3 and 2 e-bike chargers.

• Small pets can travel on all Intercity trains free of charge, if they’re placed in a carrier or cage of max dimensions of 70 x 30 x 50cm (29.5 x 20.8 x 11.8 inches).
• Bigger dogs are allowed on all trains if they have a ticket, they’re kept on a leash and equipped with a muzzle.
• Guide and assistance dogs are allowed on all trains at no additional cost.

If you need to request special assistance, you can call the toll-free number 800 90 60 60 which can be reached from a landline in Italy, or the national number +3902323232, which can be reached from a landline or mobile, even from abroad (international calling charges may apply).

Air-conditioning is available on all Intercity trains.