Trains from Vienna to Madrid

You can carry up to 3 pieces of baggage on iryo trains, as long as they do not exceed 25kg (55.1lbs) in total. These 3 pieces can be 2 suitcases with a maximum size of 85 x 55 x 35cm (33.4 x 21.6 x 13.7 inches) and a backpack or handbag that does not exceed the dimensions of 36 x 27 x 15cm (14.1 x 10.6 x 5.9 inches).

iryo offers different menus with high-quality products in all classes. You can buy your favorite meal from their onboard restaurant/bar car, which is usually near car 2. If you’re traveling in the Infinita Bistró Class, you can enjoy the Infinita Bistró food service – your meal will be served straight to your seat. Please note that you’ll need to book your meal at least 24 hours in advance.

You can enjoy free WiFi in all classes on iryo trains, as well as an onboard entertainment platform providing a wide selection of movies, TV series, live news and Spotify.

Kids aged 0-3 travel for free on all iryo trains. Kids aged 4-13 get a discounted ticket while those aged 14-18 need to pay the full price. Please note that kids aged under 18 need to be accompanied by their parents or legal guardians.

You can take your bike on board iryo trains for free if it’s folded and does not exceed 90 x 120 x 40cm. Also, your bike must travel without the pedals and with the handlebar rotated 90 degrees.

iryo allows pets that do not exceed 10kg (22lbs) in weight, as long as they travel inside a carrier with a maximum size of 60 x 35 x 35cm (23.6 x 13.7 x 13.7 inches). You'll need to buy a ticket for your pet in advance. In addition, guide dogs can travel at no additional cost.

There are 2 seats for people with reduced mobility on iryo trains. Step-free access is also available both when boarding and when getting off the train.

With AVE, you can travel with up to 3 pieces of baggage that do not exceed 290cm (114.1 inches) and 25kg (55.1 pounds). In total, the maximum measurements of each piece of baggage are 85 x 55 x 35cm (33.4 x 21.6 x 13.7 inches). Musical instruments also count as hand baggage as long as they do not exceed the dimensions 30 x 120 x 38cm (11.8 x 47.2 x 14.9 inches) and are stored in a case.

If you’d like to stretch your legs and grab a coffee during your journey, AVE trains have an onboard dining car. If you’d prefer to stay in your seat, AVE staff will pass through each car with a food and drink cart.

On AVE trains, you can take advantage of PlayRenfe – their free WiFi and entertainment pass. Giving you access to exclusive content and fast connection speeds, PlayRenfe can be downloaded from the app store on your phone. Once you’re connected, you can access the PlayRenfe portal, where you’ll find exclusive live sport, news, films and TV series.

Children under 3 years old travel for free with AVE, as long as they do not occupy a seat and have their free child ticket. Children from 3 to 14 years old can take advantage of a 40% discount on ticket prices.

On all AVE trains, each passenger can take one bicycle or scooter on board, as long as it’s folded and carried inside a case. Also, the pedals must be removed and handlebars turned 90 degrees. Lastly, if the sum of the dimensions of the case is less than 180cm (70.8 inches), it's considered as hand luggage. However, if it’s bigger, it will be considered as special luggage (max dimensions 120 x 90 x 40 cm or 47.2 x 35.4 x 15.7 inches).

With AVE, you can travel with a pet as long as it weighs no more than 10 kg (22 pounds) and travels inside a cage or carrier that measures max 60 x 35 x 35 cm (23 x 13 x 13 inches). Your pet must have their own pet ticket, unless you’re traveling with a Premium ticket, in which case the pet ticket is free. Guide and assistance dogs travel for free.

AVE offer a free assistance and care service for people with reduced mobility. To request the service, passengers should contact AVE directly.

One piece of hand baggage (36 x 27 x 15 cm) and one piece of cabin baggage (55 x 35 x 25 cm) can be taken onboard. You can take additional or larger bags with you (max. 30kg) for an extra fee or by paying for OUIGO Plus.​

On OUIGO trains in France: an at-seat service of snacks is available on Train classique services. This service is not available on high-speed OUIGO trains.
On OUIGO trains in Spain: OUIBAR is located in car 4 of each train and offers a selection of hot and cold drinks, plus snacks.

WiFi (OUIFI) and an entertainment portal (OUIFUN) are available at an additional cost.

For OUIGO trains in France: Passengers under 12 years old pay a fixed price for tickets all year round - €5 for journeys on Train classique services, and €8 for high speed services.
For OUIGO trains in Spain: Passengers under 12 pay €5 for all journeys.

You can take your bicycle on board OUIGO trains if you add the 'Bike' option onto your ticket for an additional fee of at least €5. Your bike must be folded or dismantled and placed in a storage bag for transport.

Pets are only allowed on board OUIGO trains if the 'Pets' option is added to your ticket at the time of booking. (1 pet per adult, per booking, €10 per pet.)

For disabled passengers or those with reduced mobility, you can request assistance through 'Accès Plus'. With this service, a member of staff will meet you at the station and help you get to your seat on the train. To book assistance, contact Accès Plus after you book your tickets (and no later than 48 hours before your train is due to depart).