Trains from Bilbao to Lugo

• You can take your bags on board Frecciarossa trains free of charge.
• In most cases, there are no baggage size limits. You’ll need to make sure that your baggage is compatible with the space available on board.

• You can go to the FrecciaBistrò café-bar counter located in the middle part of the train to get snacks, main courses, and drinks.
• You can also order your favourite meal from the comfort of your seat – go to the entertainment portal called Portale FRECCE and use the EasyBistrò service or ask a member of staff.
• If you travel in Premium or Business Class, you’ll get a free snack and drink. If you travel in Executive Class, you’ll get a complimentary meal by the renowned TV chef Carlo Cracco.

• You’ll find free WiFi on all Frecciarossa trains. Connect to their entertainment portal called Portale FRECCE and choose from a wide selection of movies, TV series, live news, eBooks, games, music, and podcasts.
• You can also use Portale FRECCE to get the latest updates on your journey, as well as book other services that will help you reach your destination.

• Kids under 4 can travel for free if a seat is not assigned to them. If they do have a seat, they can get 50% off Base tickets (Frecciarossa’s standard fare).
• Children aged 4-14 also get 50% off.
• Bimbi Gratis offer: You can also get free travel for kids under 15 plus 40% off Base tickets for adults, if you’re traveling in a family group of 2 to 5 people (including at least one adult and one child).

• You can travel with your bike for free on all Frecciarossa trains provided it’s not larger than 80 x 110 x 45cm (31.4 x 43.3 x 17.7 inches).
• Your bike must be disassembled or folded and stored in a bag in one of the dedicated luggage racks.

• Small pets can travel on all Frecciarossa trains free of charge if they’re placed in a carrier or cage of max dimensions of 70 x 30 x 50cm (27.5 x 11.8 x 19.6 inches).
• Bigger dogs are allowed on all trains if they have a half-price Standard ticket, they’re kept on a leash and equipped with a muzzle.
• You can’t travel with bigger dogs in Executive and Premium Class, in quiet carriages and in restaurant cars.
• Guide and assistance dogs are allowed on all trains at no additional cost.

If you need to request special assistance, you can call the toll-free number 800 90 60 60, which can be reached from a landline in Italy, or the national number +3902323232, which can be reached from a landline or mobile, even from abroad (international calling charges may apply).

Air-conditioning is available on board. You can also charge your devices thanks to the power outlets you can find at your seat.

On Alvia trains you can take up to three pieces of baggage on board, provided that they are less than 290cm long and weigh less than 25kg in total. Strollers and instruments smaller than 30 x 120 x 38 cm are also classed as hand baggage.

Most Alvia trains have an onboard café-bar, as well as an at-seat service with a wide selection of food and drinks.

On board Alvia services, you can connect to PlayRenfe, a platform offering free WiFi and hours of entertainment.

Children under 4 travel free on Alvia services with a free child's ticket. Plus, passengers under 14 get a 40% discount on their chosen tariff.

With Alvia, folded bicycles that are less than 180cm long and are stored in a case count as hand baggage. If your bike is larger than this, it will count as special baggage and must be no larger than 120 x 90 x 40 cm - you must also detach the pedals and rotate the handlebars 90 degrees.

You can take your pet with you if they weigh less than 10kg, travel in a carrier no larger than 60 x 35 x 35 cm, and have a pet ticket. In Elige Confort a pet ticket is free, while in Básico a pet ticket costs 25% of the price of a ticket.

Alvia has an assistance service for passengers with reduced mobility or a disability. To arrange assistance, you can call (+34) 900 400 555 (international calling charges may apply).

• You can take your bags on board Trenitalia's regional trains free of charge.
• In most cases, there are no baggage size limits. You’ll need to make sure that your baggage is compatible with the space available on board.

At the moment, a restaurant service is not available on Trenitalia's regional trains. However, you can take your own food on board so pick up some snacks at the station before you set off.

Trenitalia's regional trains do not offer an entertainment portal on board. However, you can make use of your internet data, as well as charge your devices thanks to the power outlets that are available at your seat.

Kids under 4 can travel for free if they’re accompanied by an adult and a seat is not assigned to them. Children aged 4-11 can get 50% off. Older children will need to have a full-price ticket.

• You can take your bike, hoverboard, monowheel or e-scooter free of charge if it can be folded and doesn’t exceed these dimensions: 120 x 80 x 45cm (47.2 x 31.4 x 17.7 inches).
• If your bike can’t be folded, you’ll need to buy a bike ticket or another Second Class ticket.

• Small pets can travel on Trenitalia's regional trains free of charge, if they’re placed in a carrier or cage of max dimensions of 70 x 30 x 50cm (27.5 x 11.8 x 19.6 inches).
• Bigger dogs are allowed on all trains if they have a ticket, they’re kept on a leash and equipped with a muzzle.
• Guide and assistance dogs are allowed on all trains at no additional cost.

If you need to request special assistance, you can call the toll-free number 800 90 60 60, which can be reached from a landline in Italy, or the national number +3902323232, which can be reached from a landline or mobile, even from abroad (international calling charges may apply).

Air-conditioning is available on Trenitalia's regional trains.