A Trainline Whitepaper for Public Authorities, Operators, and Travellers
1. Independent distributors are essential to a competitive and transparent railway market.
Without them, consumers lose access to real price comparison, cross-operator ticketing, and multimodal integration.
2. A viable commission model and access to real-time data are non-negotiable.
The absence of FRAND (Fair, Reasonable, and Non-Discriminatory) principles in commission rates and the lack of technical cooperation from dominant operators severely limit the ability of independent players to operate sustainably.
3. Open access works, but only under fair rules.
New entrants need regulatory certainty, guaranteed access to paths and digital channels, and a level playing field with incumbents.
If distribution remains closed or economically unviable:
Trainline empowers millions of travellers across Europe with real-time information, multilingual access, and seamless cross-border booking. We invest in digital infrastructure that connects people to rail, but this requires fair conditions and technical access.