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London North Eastern Railway

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Opened in 1869, London Waterloo East is an interchange station serving London Waterloo. A major rail link connecting the west and the east of London city centre, Waterloo East's trains that head west terminate at Charing Cross, and trains heading east connect with London Bridge before continuing on to various suburbs in the capital's south-eastern boroughs of Lewisham and Greenwich. London Waterloo East was originally connected to the main station by a small rail line running right through the concourse. A short-lived experiment, in reality, this inter-station train track is forever immortalised in fiction - in H.G. Wells's novel The War of the Worlds, it is used to deploy troops to the site of the Martian landing. Today, the two stations are connected by a covered bridge, and there are no little green men, but that's not to say that there is nothing at which to marvel - the view from platform A is a futuristic fare, aligning superbly with 21st-century-London landmark, The Shard. The station is also perfectly positioned for visiting tourists, with all major Southbank attractions - including the Florence Nightingale Museum, the SEA LIFE London Aquarium, the London Eye, Southbank Centre and BFI IMAX - ten-minutes walk away.

Station details & facilities

Ticket Office opening hours: Tickets bought in advance online or from South West Trains telesales can be collected from a ticket machine at the station.
DayOpening Hours
EverydayOpen 24 hours
Ticket MachineAvailable
Staff helpAvailable
Staffing levelFull time
Oyster PrepayUnavailable
Oyster topupAvailable
Oyster validatorAvailable
Pre-purchase collectionAvailable
Travel card zoneZone 1
Left LuggageAvailable
Left Luggage phone number0207 401 8444
Left Luggage Websitehttp://www.left-baggage.co.uk/locations.php
Shops noteKiosk, News agent, Wide range of shops, Mini supermarket, Pharmacy, Convenience store, High street shops, Passport Photo Booth
Telephone typesCoins and cards
Station BuffetAvailable
Station Buffet notes
Coffee shop, Café, Buffet, Coffee kiosk, Cold drinks vending machine, Food vending machine, Public House/Bar, Food outlet (Seating available)
ATM notes
Located on concourse
Bureau de ChangeAvailable
Tourist Information OfficeUnavailable
Toilets notes<p>Yes, One is on Cab Road and the other is near Platform 20 beside Starbucks. They are both operated by a radar key. </p>
Baby changeAvailable
WiFi notes
Web kioskUnavailable
Staff Help notes

Staff help is available from station reception on Cab Road, station staff. Disability assistance can be arranged by contacting South West Trains on 0845 6000 0650 between 06:00 and 22:00 or by emailing customerrelations@swt.co.uk It is preferred if assistance is arranged 24 hours in advance.

Monday-Friday 04:30-01:05
Saturday 04:30-01:50
Sunday 05:30-01:05 

Customer Service notes
Monday-Saturday 07:00-22:15 
Sunday 09:00-20:45 

Station Reception

Customer help pointsAvailable
Carpark opening hours:
DayOpening Hours
WeekdaysOpen 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Carpark nameStation Car Park
Carpark operatorAPCOA Parking (UK) Limited
Car parking spaces27
Cycle storageAvailable
Cycle storage spaces573
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
Cycle storage is now located opposite the main entrance on Cab Road.
Step-free accessWhole station
Step-free access notes

There is level access from all platforms to the main concourse.

There is level access to the station via Exits 1 (Station approach), Exit 2 (via lifts to Waterloo Road and level Access to the Jubilee line), Exit 3 (for taxis and Station Reception)

Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterAvailable
Accessible taxisunknown
Accessible taxis notes

Accessible taxis are available from the taxi rank on Cob Road / Station Approach

London Waterloo East is accessed via a covered walkway from the main Waterloo station, as well as by a separate stairwell on Sandell Street. There is no ticket office and tickets must be purchased at the main station's ticket kiosks or at ticket machines at the eastern end of the walkway. The four platforms at Waterloo East are lettered to avoid confusion with the numbered platforms at the main Waterloo station. There are cafes on platforms A and B and the toilets can be found on the latter as well.

Departures and arrivals from Waterloo East

Want to check the latest departures and arrivals into Waterloo East station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to Hampton CourtSouth Western Railway18:362On time
to GuildfordSouth Western Railway18:395On time
to Portsmouth HarbourSouth Western Railway18:4514On time
to ReadingSouth Western Railway18:5020On time
to WeybridgeSouth Western Railway18:5216On time
Arriving fromTrainTimePlatformStatus
from BasingstokeSouth Western Railway23:5812Early
from ReadingSouth Western Railway18:3620On time
from GuildfordSouth Western Railway18:376On time
from HaslemereSouth Western Railway18:417On time
from GuildfordSouth Western Railway18:435On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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