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London North Eastern Railway
Great Western Railway

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Hayes station is located in the London Borough of Bromley, in southeast London. The station is often referred to as Hayes (Kent), in order to avoid confusion with Hayes & Harlington. Hayes originally opened on the Mid-Kent Line in January 1857, with the station's clapboard station buildings remaining fit for purpose until 1933, when the station was modernised and shopping units where incorporated into its buildings. The station underwent further refurbishment in 1956 to repair bomb damage from World War II. There may be further redevelopments in the offing too, with the possible extension of the Bakerloo line toward Bromley set to run through the station. Much of Hayes and the surrounding area has been given over to housing, but about a mile southwest of the station you'll find Hayes Common, an 80-hectare conservation area. The main shopping area, Station Approach, contains several supermarkets, newsagents and a pub.

Station details & facilities

Ticket Office opening hours: Being staffed may mean there is only staff in the ticket office, who may not always be available to assist - booking is recommended
DayOpening Hours
Weekdays06:10 - 19:30
Saturday 07:20 - 14:00
Sunday Closed
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelPart time
Oyster PrepayAvailable
Oyster topupAvailable
Oyster validatorAvailable
Pre-purchase collectionAvailable
Travel card zoneZone 5
Left LuggageUnavailable
Lost PropertyAvailable
Telephone typesCoins and cards
Station BuffetAvailable
Station Buffet notes
Food outlet (Seating unavailable)
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Information Systems
  • Announcements
  • Departure screens
Baby changeUnavailable
WiFi notes
Web kioskUnavailable
Customer help pointsAvailable
Carpark opening hours:
DayOpening Hours
WeekdaysOpen 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Carpark nameStation Car Park
Carpark operatorMeteor Parking Ltd
Car parking spaces117
Carpark charges
Six Monthly£487.00
Three Monthly£243.00
Cycle storageAvailable
Cycle storage spaces40
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
on platform island
Step-free accessWhole station
Step-free access notes

Access to all platforms. Long route round station from car park. Ticket Office and Car Park are step free.

Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterAvailable
Accessible taxisunknown
Accessible taxis notes

Accessible taxis are not available

The main station building at Hayes is adjoined on either side by rows of shops. Despite the ticket hall's relatively large size, it contains only two staffed windows and a ticket machine. The concourse leads onto the island between platform 1 (for Charing Cross) to the left, and 2 (for Cannon Street via Lewisham) to the right. Bench seating, customer help points and bike storage can be found between the two platforms.

Departures and arrivals from Hayes

Want to check the latest departures and arrivals into Hayes station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to London Charing CrossSoutheastern05:242On time
to London Charing CrossSoutheastern05:542On time
to London Cannon StreetSoutheastern06:152On time
to London Charing CrossSoutheastern06:30Scheduled
to London Cannon StreetSoutheastern06:452On time
Arriving fromTrainTimePlatformStatus
from London Charing CrossSoutheastern06:22Scheduled
from New CrossSoutheastern06:382On time
from London Charing CrossSoutheastern06:482On time
from London Cannon StreetSoutheastern07:082On time
from London Charing CrossSoutheastern07:182On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in . Subject to availability. Excludes coach.

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