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Contact details of European train carriers

In the case of an emergency or a very last minute situation do not hesitate to contact the relevant rail operator. You can either call them or go directly to the train station to speak to someone at the ticket counter.

Important phone numbers:  Please note that all times given are in Central European Time.

SNCF/Lyria/Renfe-SNCF

  • Within France: 36 35 (Mon - Sun, 07.00 - 22.00)
  • All other countries: +33 8 92 35 35 35 (Mon - Sun, 07.00 - 22.00)

Eurostar

  • Within UK: 08432 186 186 (Mon - Fri 06.00, - 19.00 Sat & Sun, 09.00 -17.00)
  • All other countries: +44 1233 617 575 (Mon - Fri, 06.00 - 19.00 Sat & Sun, 09.00 -17.00)

Thalys

  • All countries: +33 8 25 84 25 97 (Mon - Fri, 08.30 - 18.00)

Deutsche Bahn

  • All countries: +49 180 6 10 11 11 (All hours)

Italo

All countries: +39 06 07 08 (Mon - Sun, 6:00 - 23:00)

SNCB

  • All countries: +32 2 528 28 28  (Mon - Sun, 07:00 - 21:30)

Trenitalia

  • All countries: +39 06 68 47 54 75 (Mon - Sun, 24/7)

NS/NS International

  • All countries: +31 30 751 51 55  (Mon - Sun, 24/7)

Ceské dráhy (CD)

  • All countries: +420 221 111 122 

CFL

  • All countries: +352 2489 2489  (Mon - Sun, 06:00 - 21:45)

DSB

  • All countries: +45 70 13 14 18 (Mon - Fri 08.00, - 18.00 Sat & Sun, 08.00 -15.00)

OUIBUS

  • Within France: 0892 68 00 68 (Mon - Sat, 08.30 - 20.00)
  • Within Belgium: 070 300 042 (Mon - Sat, 08.30 - 20.00)
  • Within the Netherlands: 0900 0401 625 (Mon - Sat, 08.30 - 20.00)
  • Within the UK: 0844 369 0 379 (Mon - Sat, 08.30 - 20.00)
  • Within Italy: 848 350 026 (Mon - Sat, 08.30 - 20.00)

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