Mobile Tickets and etickets are two of our ticket delivery options. They’re slightly different, but they both mean you can open your ticket on your phone. etickets are a bit more usable as you don't need our app to use them on your phone, and unlike with Mobile tickets you have the option to print a paper copy.
So, what are the differences between Mobile Tickets and etickets? Click on the drop-down sections below to learn more about each option.
To use a Mobile Ticket you’ll need to download our app, if you haven’t already got it. Your ticket will then be available in a couple of taps, plus it’ll stay visible even after you’ve used it – handy if you need to keep track of your journeys.
How to get a Mobile Ticket
Did you know, you can even buy a Mobile Ticket for someone else?
It’s just a case of putting their name instead of yours and forwarding them the confirmation email so they can download their tickets to their own phone.
etickets come to you as a PDF attachment on an email. You can then either open the PDF and show it on your phone screen, print the PDF to paper and use it just like you would use a paper ticket, or download our app and open your ticket in there to use just like a Mobile Ticket.
How to get an eticket
Did you know you can even buy an eticket for someone else?