1. Home
  2. Onboard, seating and at the station
Due to technical issues our help pages are not currently working. In order to receive assistance please call: 0333 202 2222, or try again later.

What do I need to know about Eurostar check in?

Catching the Eurostar is a little different from catching a normal train, as you’ll have to pass through customs before you can board. With that in mind, we’d always recommend you giving yourself extra time to allow for any hold ups.  

To check in, you’ll need –

You don’t need to check in luggage, so long as you’re within the allowance and can carry it yourself.  

When does check in for Eurostar open?

Check in opens between one and one and a half hours before departure and closes 30 minutes before departure. But, you must be there 45 minutes before departure to make sure you get through customs and pass the necessary checks before boarding. If you turn up within 30 minutes of departure (10 minutes if you hold a Eurostar card or Business Premier Flexi ticket), you might not be allowed to board. 

Tell us what you think about our Help Pages. Give feedback