- Ticket refunds and changes 22 questions
- Ticket types and prices 24 questions
- Train times, delays and disruptions 8 questions
- Getting your ticket 39 questions
- Onboard, seating and at the station 12 questions
- Optional extras 22 questions
- Account and payments 17 questions
- Managing your Business Dashboard 14 questions
- Trainline Europe 10 questions
How do I get live information about my journey?
Download our app, if you haven't got it already, to get live information about your journey. Do a quick search for your route to find up-to-date departure times, platform numbers, and the stations you'll be calling at.
Click through to Live Tracker to see exactly where your train is en route.
If using our website, it’s also worth checking for live service information for a more general view of train disruptions by Train Operator.