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On which routes are Mobile and etickets available?

Mobile Tickets and etickets are two of our ticket delivery options. They’re slightly different, but they both mean you can open your ticket on your phone. etickets are a bit more usable as you don't need our app to use them on your phone, and unlike with Mobile tickets you have the option to print a paper copy.
To learn about the availability of both delivery types click on the drop-down sections below.


 

We’re working hard to make Mobile Tickets available to everyone, but at the moment it’s only selected routes and Train Operating Companies (TOCs) that accept them. When you search for your journey in our app, we’ll always highlight our Mobile Ticket option to you if it’s available.

Here’s a rough guide to help you know if Mobile Tickets are available to you –

Arriva Trains Wales   - All ticket types for all routes

Chiltern Railways   - All ticket types on all routes

CrossCountry Trains - All ticket types on all routes

East Midlands Trains - Advance tickets on all routes. Anytime, Off-Peak and Super Off-Peak tickets tickets on branch lines to Nottingham, Grantham, Lincoln, Skegness, Sheffield, Derby and Stoke-on-Trent.

First TransPennine Express   - All ticket types on all routes

Great Western Railway- Advance tickets on all routes. Anytime, Off-Peak and Super Off-Peak tickets from Paddington, Bristol, Reading, Bath Spa, Cardiff, Exeter, Oxford, Swindon, Plymouth, Cheltenham Spa, Didcot Parkway and Taunton to most GWR destinations. If your route accepts Mobile Tickets we'll highlight it to you when you book.

Greater Anglia   - Advance tickets on all routes. Anytime, Off-Peak and Super Off-Peak tickets on all routes, except routes to/from TfL-operated stations (Hackney Downs, Seven Sisters, Edmonton Green, Stratford, Gidea Park, Harold Wood and Brentwood).

Heathrow Express - All tickets

Hull Trains - All ticket types on all routes

London North Eastern Railway - All ticket types on all routes

London Northwestern Railway - All tickets

Northern   - All ticket types on all routes

Virgin Trains West Coast - All ticket types on all routes

West Midlands - All ticket types on all routes


If your TOC isn’t listed, Mobile Tickets probably aren’t available yet. But, if Mobile Tickets are available for your route, we’ll let you know when you’re booking.
 


We’re working hard to make etickets available to everyone, but at the moment it’s only selected routes and Train Operating Companies (TOCs) that accept them. When you search for your journey in our app, we’ll always highlight our eticket option to you if it’s available.

Here’s a rough guide to help you know if etickets are available to you –

Arriva Trains Wales - Advance tickets on all routes

CrossCountry - Advance tickets on all routes

Grand Central Railway - Advance tickets on all routes

Greater Anglia - Advance tickets on all routes

Hull Trains - Advance tickets on all routes and flexible tickets for fares that are valid only on Hull Trains services

London North Eastern Railway - Advance tickets on all routes.

South Western Railway -All ticket types outside the London zonal area

TransPennine Express - Advance tickets on all routes and flexible tickets for fares that are valid only on TransPennine Express services

Virgin Trains West Coast - Advance tickets on all routes. Anytime, Off-Peak and Super Off-Peak tickets from Manchester Piccadilly to London Euston, Wilmslow, Crewe, Macclesfield, Stoke-on-Trent and Stockport

West Midlands - Advance tickets on all routes and flexible tickets on most routes

If your TOC isn’t listed, etickets probably aren’t available yet. But, if etickets are available for your route, we’ll let you know when you’re booking.