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What do I do if I’ve lost my tickets?

First, do a double check. Train tickets are thin, so they could easily get slipped in between the pages of a book, or down the side of the sofa.

If you’ve already sent out the search party and not found them, you’ll have to buy a new ticket. We can’t offer a refund for a ticket that’s been lost, sorry. Why not choose a Mobile Ticket next time?

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