- Ticket refunds and changes 22 questions
- Ticket types and prices 24 questions
- Train times, delays and disruptions 8 questions
- Getting your ticket 39 questions
- Onboard, seating and at the station 12 questions
- Optional extras 22 questions
- Account and payments 17 questions
- Managing your Business Dashboard 14 questions
- Trainline Europe 10 questions
What are the main benefits of TheTrainline Business Account?
TheTrainline Business Service was launched in October 2001 online and via a dedicated call centre operation. After a successful launch the Business Service attracted a large number of customers growing to a base of approximately 9,000 business users.
Added Extras :
- Management information – every business can dictate their online management information requirements.
- Multiple fulfilment options - Tickets can be sent by post or collected at a Fast Ticket machine.
- Choice of payment options. By credit card or by Statement Account.
- Real-time availability and instant journey confirmation - All fares displayed are available and an e-mail confirmation is sent to the user and to the Business Administration Manager.