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Ticket types and prices
30 questions
Train times, delays and disruptions
11 questions
Getting your ticket
27 questions
Onboard, seating and at the station
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Optional extras
15 questions
Account and payments
16 questions
Managing your UK Business Dashboard
12 questions
Changes to Trainline Europe
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Categories
Ticket refunds and changes
24 questions
Travel in UK
Travel in mainland Europe
Ticket types and prices
30 questions
Travel in UK
Travel in mainland Europe
Train times, delays and disruptions
11 questions
Getting your ticket
27 questions
Travel in UK
Travel in mainland Europe
Onboard, seating and at the station
16 questions
Optional extras
15 questions
Account and payments
16 questions
Managing your UK Business Dashboard
12 questions
Changes to Trainline Europe
3 questions
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Onboard, seating and at the station
Onboard, seating and at the station
What assistance is available for disabled passengers?
Can I reserve a seat?
How do I reserve a space for my bike?
Can I take my pet on the train?
What can and can't I take on board the train?
Do I have enough time to transfer between trains?
Groups travelling with a Mobile Ticket?
What qualifies as valid ID for travel?
What do the different seat options mean?
Why are my reserved seats not grouped together?
Where can I find station information?
Do I need my booking confirmation to travel?
Can I change my seats on Eurostar?
What do I need to know about Eurostar check in?
Do I get a ticket for the part of my journey that is by bus or tube?
Contact details of European train carriers