Contact us

Customer Support

Our Support Section contains answers to all of our most frequently asked questions. This is the best place to start for any ticket or web site related query.

Phone

You can call us on 0871 244 1545* / 0333 202 2222 (*Calls cost 13p per minute plus your phone company's access charges. Calls from outside the UK may cost more.).
Our support team are available to take your call 7 days a week, from 8am until 10pm. If you’re calling about an existing booking, please note that for any changes or cancellations we will need to speak to the owner of the card used to pay for the tickets.

Email

Ask us a question using our web form. Our support team aim to respond to all enquiries within 12 hours.

Post

If you've requested a refund or made a change to your ticket and have been asked to return your unused tickets, please use the following address. For any other enquiry please first contact us using one of the methods listed above.

PO Box 23972
Edinburgh
EH3 5DA